Cargo Operations Specialist
2 days ago
Cargo Operations Agent Role
We are seeking a skilled Cargo Operations Agent to join our team in Shanghai, China. As a key member of our cargo operations team, you will be responsible for providing exceptional cargo operational support, ensuring seamless import and export processes, and driving operational excellence.
Key Responsibilities
- Liaise with local Ground Handling Agents and Head Office Cargo department to deliver high-quality service to our customers.
- Support import customers through clearance of their cargo, liaise with customs authorities, and coordinate with HQ DOH and/or origin stations for necessary support.
- Collaborate with Revenue Management to ensure timely shipment transfers, delivery, and maximum utilization of aircraft capacity.
- Coordinate with Cargo Claims Supervisor at Head Office, handle discrepancies, and administer ULD stock and cargo stationary in coordination with the GHA.
- Disseminate cargo-related information to customers and HO to comply with regulations and avoid penalties.
- Ensure official notifications are sent for cargo arrival information to Freight forwarders/agents.
- Prepare weekly, monthly, or as-needed service reports and system accounting updates.
Requirements
- High School Qualification with minimum 1 year of job-related experience.
- Computer literate and good communication skills.
- Knowledge in cargo sales is an added advantage.
- Knowledge in TATA/TACT Regulations.
- Good command of English language.
Eligibility
You must have the legal rights to live and work in China to be considered for this role.
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