Customer Service Associate
4 weeks ago
Ninja Van is a pioneering logistics company that's revolutionizing the delivery industry with cutting-edge technology and innovative operational concepts. Founded in 2014, we've grown to become the largest and fastest-growing last-mile logistics company in Southeast Asia, partnering with over 35,000 merchants and delivering over 1,000 parcels every minute across six countries.
Our MissionWe're on a mission to provide hassle-free delivery services that delight both shippers and end customers. Our technology-driven approach, powered by algorithm-based optimization, dynamic routing, and end-to-end tracking, sets us apart from the competition.
What We Offer- A dynamic and fast-paced work environment that fosters growth and innovation
- A comprehensive suite of tools and technologies to support your success
- Opportunities to work with a diverse range of merchants and customers
- A competitive compensation package and benefits
To succeed in this role, you'll need to be a highly motivated and organized individual with excellent communication skills. You'll be working closely with our team to provide exceptional customer service and support, so a positive attitude and strong problem-solving skills are essential.
As a Customer Service Associate, you'll be responsible for resolving customer complaints, answering queries, and providing support via phone, email, and chat. You'll also be working closely with our operations team to resolve delivery issues and ensure timely resolution of customer concerns.
If you're passionate about delivering exceptional customer experiences and have a strong desire to learn and grow with a dynamic company, we'd love to hear from you
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Customer Service Associate
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Guangzhou, Guangdong, China Ninja Van Full timeAbout Ninja VanNinja Van is a pioneering logistics company that has revolutionized the delivery industry in Southeast Asia.Since its inception in 2014, the company has grown exponentially, becoming the region's largest and fastest-growing last-mile logistics provider.Ninja Van's innovative approach combines cutting-edge technology with operational...
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Customer Service Associate
4 weeks ago
Guangzhou, Guangdong, China Ninja Van Full timeAbout Ninja VanNinja Van is a pioneering logistics company that's revolutionizing the delivery industry with cutting-edge technology and innovative operational concepts. Founded in 2014, we've grown to become the largest and fastest-growing last-mile logistics company in Southeast Asia, partnering with over 35,000 merchants and delivering over 1,000 parcels...
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Customer Service Associate
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Guangzhou, Guangdong, China Ninja Van Full timeAbout Ninja VanNinja Van is a pioneering logistics company that's revolutionizing the delivery industry with cutting-edge technology and innovative operational concepts. Founded in 2014, we've grown to become the largest and fastest-growing last-mile logistics company in Southeast Asia, partnering with over 35,000 merchants and delivering over 1,000 parcels...
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