Customer Service Representative

4 hours ago


Shenzhen, Guangdong, China Huatai Securities Full time

At Huatai Securities, we are seeking a highly skilled and experienced Customer Service Representative to join our team.

About the Role

The successful candidate will be responsible for handling switchboard operations, answering and transferring calls in a professional and courteous manner. You will also be required to greet visitors, manage incoming and outgoing mails, courier services, and newspaper subscriptions. Additionally, you will need to approve and manage conference room reservations and assist with video call conferences when needed.

In this role, you will also prepare catering services for management meetings and work independently as part of a dynamic team.

Requirements and Qualifications

To be considered for this role, you must have a matriculated or diploma holder in a related subject or degree holder is preferred. Good telephone handling skills and communication skills are essential. A pleasant personality, service-oriented attitude, and ability to work independently are also required.

We prefer candidates with flight attendant/hotelier experience, good PC knowledge in MS Office, Excel, Email, and Chinese word processing. A good command of both written and spoken English and Chinese (Mandarin) is necessary.

What We Offer

This position comes with an estimated salary of $25,000 - $35,000 per annum, depending on your qualifications and experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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