Financial Services Representative
2 weeks ago
Job Title: Teller, Shenzhen Branch
About the Role:
We are seeking an experienced professional to join our team as a Teller, Shenzhen Branch. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service quality.
Key Responsibilities:
- Contribute to an environment where the wider Branch team maximises performance to achieve RBWM business objectives.
- Deliver the standards of service quality required by achieving SLAs.
- High attention to detail ensures customer transactions are processed without errors that could lead to detriment to customer or HSBC.
- Identify common frauds/ errors/ irregular transactions taking appropriate actions to resolve or refer.
Requirements:
- Bachelor's degree or equivalent experience.
- Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent.
- Strong communication, client focus and influencing skills.
- Sound knowledge of services and the client relationship management system.
- Local regulatory & license requirements.
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment.
- Able to communicate well in English and local languages.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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