Financial Services Representative

2 weeks ago


Guangzhou, Guangdong, China HSBC Full time

Job Title: Teller, Shenzhen Branch

About the Role:

We are seeking an experienced professional to join our team as a Teller, Shenzhen Branch. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service quality.

Key Responsibilities:

  • Contribute to an environment where the wider Branch team maximises performance to achieve RBWM business objectives.
  • Deliver the standards of service quality required by achieving SLAs.
  • High attention to detail ensures customer transactions are processed without errors that could lead to detriment to customer or HSBC.
  • Identify common frauds/ errors/ irregular transactions taking appropriate actions to resolve or refer.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent.
  • Strong communication, client focus and influencing skills.
  • Sound knowledge of services and the client relationship management system.
  • Local regulatory & license requirements.
  • Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment.
  • Able to communicate well in English and local languages.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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