Logistics Sales Professional
4 weeks ago
You will be part of our Customer Care Team, responsible for delivering exceptional customer experiences.
Your Key Objectives
- To develop and diversify business in line with financial and volume targets, working closely with internal and external stakeholders.
- To own and drive all sales activities for customers within your control, ensuring prospects are identified, qualified, and nurtured through the sales pipeline.
- To align sales efforts with Customer Care Location Managers, Pricing, and Sea Logistics Business Development teams.
- To monitor competition and gather current marketplace information on pricing and products.
- To report customer feedback to the CCL team and support resolutions as required.
- To maintain and update relevant customer information in internal systems.
- To review customer portfolios with CCL Managers and team.
- To focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills and Experience
- Strong focus on customer and stakeholder relationships, along with strong time management skills.
- Knowledge across our operations and possession of key attributes.
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