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Section Lead, Telematics Specialist

1 month ago

Beijing, Beijing, China Mercedes-Benz Full time
Job Title: Section Lead, Telematics

Join Mercedes-Benz as a Section Lead, Telematics, and take on a challenging role that requires strong technical expertise and leadership skills. As a key member of the Telematics and Diagnosis Support team, you will be responsible for providing technical support and guidance to dealers and customers, ensuring seamless communication and resolution of technical issues.

Key Responsibilities:
  • Provide technical support and guidance to dealers and customers on telematics-related issues
  • Collaborate with cross-functional teams to resolve technical issues and improve processes
  • Develop and maintain technical documentation and knowledge base
  • Conduct training and coaching sessions for dealers and customers on telematics-related topics
Requirements:
  • Bachelor's degree in automotive engineering or equivalent field
  • At least 5 years of experience in after-sales technical support or quality management
  • Strong technical expertise in telematics and automotive systems
  • Excellent communication and leadership skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment