Lead Training Operations Specialist for Greater China
1 month ago
About BSI
At BSI, we are a global leader in the provision of standards-based solutions.
We help organizations across various industries to improve performance and reduce risk.
Our Team is Growing
We are seeking an experienced Lead Training Operations Specialist for our team based in Greater China.
Your Key Responsibilities
- You will be responsible for ensuring the delivery of high-quality training services that meet customer expectations.
- You will work closely with cross-functional teams to optimize processes and ensure efficient use of resources.
- You will analyze data to identify areas for improvement and develop strategies to enhance customer satisfaction.
- You will coach and develop your team members to achieve their full potential.
- You will provide administrative support to the training business director as required.
Key Performance Indicators
- Achieve or exceed training delivery targets and profitability goals.
- Develop and implement effective sales strategies to drive revenue growth.
- Ensure accurate and timely reporting on training delivery and sales performance.
- Maintain high levels of customer satisfaction through regular feedback and quality assurance processes.
- Foster strong relationships with internal stakeholders to facilitate effective communication and collaboration.
What You Need to Succeed
To be successful in this role, you will need:
- A bachelor's degree in a relevant field such as business administration or education.
- A minimum of 3 years of experience in training operations or a related field.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
Salary Range
The estimated annual salary range for this position is around ¥500,000 - ¥700,000, depending on qualifications and experience.
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