Air Freight Hub Operations Manager
19 hours ago
As a seasoned professional in air freight operations, you will play a pivotal role in leading our team to achieve exceptional results and exceed customer satisfaction.
Key Responsibilities:
- Develop and implement hub operation plans aligned with budgetary targets, service standards, and cost controls
- Collaborate with internal departments to resolve issues efficiently and effectively
- Formulate Key Performance Indicators (KPIs) to measure service performance and drive improvement initiatives
- Provide coaching and training to staff to enhance team productivity and performance
Requirements:
- College degree or equivalent
- Minimum 5 years of experience in air forwarding or related industry
- 3-5 years of management experience in a service-related role, preferably in the air forwarding industry
Competencies:
- Customer Orientation
- Decision Making
- Market Focus
- Negotiation
- Planning & Organizing
- Results Orientation
- Building and leading teams
- Developing people
- Teamwork
- Influencing
Our Offer:
We offer a competitive salary of approximately $85,000 per year, commensurate with experience, plus additional benefits and opportunities for growth and development.
Join us as we strive to deliver exceptional air freight services and reduce costs through efficient space control, equalization, and consolidation.
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