Restaurant General Manager

2 weeks ago


Suzhou, Jiangsu, China Marriott International Full time

Job Summary

As a key member of our Marriott International team, the Restaurant General Manager plays a pivotal role in driving financial performance and attracting hotel and non-hotel guests by effectively positioning the outlet. This accomplished leader oversees daily restaurant operations, assists with menu planning, maintains high sanitation standards, and empowers employees to provide exceptional guest service.

Candidate Profile

Our ideal candidate possesses a high school diploma or equivalent, along with 4 years of experience in food and beverage, culinary, or a related professional area. Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, coupled with 2 years of experience in the mentioned fields, is also a suitable background.

  • Understands financial opportunities by surveying restaurant demand.
  • Partners with key individuals in the local community to assess opportunities.
  • Identifies and analyzes competitors.
  • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.
  • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.

Leading Significant Marketing/Public Relations/Media Activities

The Restaurant General Manager oversees the restaurant marketing plan in partnership with the Hotel General Manager/Manager or Director of Operations and Hotel/Brand Marketing teams. This involves supporting on-site/off-site public relations opportunities to promote the restaurant and creating and executing against the restaurant-related social media posts and public event communications.

Managing Day-to-Day Restaurant Operations

This key leader supervises and manages employees, maintains high service and sanitation standards, and conducts daily 'taste panels' to educate, drive sales, and create sales goals. They also monitor compliance with all applicable laws and regulations, liquor control policies, and food and beverage policies.

Fostering an Environment that Creates Exciting and Memorable Guest Experiences

The Restaurant General Manager provides services that are above and beyond for customer satisfaction and retention. They continuously improve service by communicating and assisting individuals to understand guest needs and strive to create a positive atmosphere for guest relations.

Managing and Conducting Human Resource and Talent Management Activities

This accomplished leader actively participates in the hiring process, provides guidance and direction to subordinates, and fosters a culture of open communication and collaboration. They also establish and maintain open, collaborative relationships with employees.



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