Global Selling Services Delivery Manager

7 days ago


Nanjing, Jiangsu, China Amazon (Shanghai) International Trade Company Limited Nanjing Branch Full time
Job Title: Paid Services Account Manager, Global Selling

We are seeking a results-driven individual with retail experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces. The ideal candidate will have a proven track record of delivering first-class services to customer satisfaction.

Key Responsibilities:
  • Provide primary post-sales general and/or technical support to third-party sellers.
  • Manage relationships with key accounts and develop strategies to maximize these relationships.
  • Responsible for monitoring and maintaining performance, and working with clients to improve performance.
  • Proactive monitoring of accounts to identify and address any issues that may impact revenue generation.

BASIC QUALIFICATIONS

  • Experience analyzing data and best practices to assess performance drivers.

PREFERRED QUALIFICATIONS

  • Experience analyzing key open issues and resolution metrics for each of the managed accounts.


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