Client Services Project Coordinator
2 months ago
As a Client Engagement Project Manager, you will play a crucial role in overseeing the daily operations of assigned projects. Your responsibilities will include:
- Project Oversight: Ensure the seamless execution of all technical and service-related aspects of projects for our clients.
- Study Design Evaluation: Assess and comprehend the preliminary design of studies to align with client expectations.
- Internal Collaboration: Act as the primary liaison within the organization, facilitating direct communication with various internal departments and external clients.
- Departmental Coordination: Initiate and maintain ongoing communication with relevant departments to guarantee high-quality deliverables for our customers.
- Meeting Participation: Attend and lead project meetings, representing the organization during kick-off sessions as necessary.
- Customer Interaction: Conduct customer teleconferences, site visits, and audits, ensuring timely delivery of reports and updates.
- Quality Assurance Collaboration: Work closely with Quality Assurance and Regulatory teams to resolve any issues effectively.
- Quotation Management: Translate customer requirements into accurate quotations, monitoring and adjusting budgets as needed.
- Financial Reporting: Provide precise and timely financial forecasts and reports related to project performance.
- Revenue Oversight: Ensure accurate revenue recognition for projects and verify final production details for the Accounting Department.
- Process Improvement: Engage in cross-functional initiatives aimed at enhancing business processes.
- Customer Satisfaction: Collaborate closely with account managers to ensure overall client satisfaction.
- Manufacturing Principles: Uphold Good Manufacturing Practices in all areas of responsibility.
- Company Vision: Demonstrate and advocate for the company's vision in all interactions.
- Additional Responsibilities: Undertake other tasks as assigned by management.
- Global Project Leadership: If applicable, manage operational aspects of large-scale clinical trial projects, ensuring timely and coordinated delivery.
- Central Point of Contact: Serve as the main contact for clients at both project and program levels.
- Goal Definition: Collaborate with clients to establish joint project objectives.
- Comprehensive Project Management: Provide end-to-end project management across all services, ensuring accountability for delivery.
- Issue Resolution: Act as the escalation point for client and project team issues, managing risks effectively.
- Metrics Tracking: Define and monitor key performance indicators, maintaining unified dashboards to report on project progress.
- Financial Insights: Deliver global financial information, including revenue forecasts and reporting.
- Project Closure: Lead activities related to the closure of projects.
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Associate Client Service Project Manager
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Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled Associate Client Service Project Manager to join our team. In this role, you will be responsible for managing the delivery of technical and service aspects of projects and studies for clients.Key ResponsibilitiesMonitor the day-to-day running of designated projectsManage the delivery of all technical and service...
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Project Management Associate for Client Services
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Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeRole OverviewAs a Client Engagement Project Manager, you will play a pivotal role in overseeing the daily operations of assigned projects. Your primary responsibility will be to ensure the seamless delivery of all technical and service components for our clients.Key ResponsibilitiesProject Oversight: Supervise the daily execution of designated...
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Client Service Project Manager
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Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, we're seeking an experienced Client Service Project Manager to lead the delivery of technical and service aspects of projects and studies for our clients. This role is responsible for monitoring the day-to-day running of designated projects, managing project teams, and ensuring timely delivery of high-quality results. As a key...
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Client Engagement Project Manager
2 months ago
Nanjing, Jiangsu, China Thermo Fisher Scientific Full timeRole OverviewAs a Client Engagement Project Manager, you will be responsible for overseeing the daily operations of assigned projects, ensuring seamless execution and delivery of services to our clients.Key ResponsibilitiesProject Oversight: Supervise the daily activities of designated projects, ensuring they run smoothly and efficiently.Service Delivery...
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