Customer Experience Improvement Manager

Job Description:This role involves identifying, developing, and implementing business change initiatives to support the Advanced Materials division's global customer experience strategy. The ideal candidate will have expertise in customer service, warehousing, and fulfillment, with cross-functional project management experience in a multicultural environment...

Job SummaryHuntsman's Advanced Materials division is seeking a Customer Experience Continuous Improvement Manager to identify, develop, and implement business change initiatives that support the global customer experience strategy.Key ResponsibilitiesConduct activities in alignment with roles, procedures, and way of working to ensure a safe working...

Job SummaryHuntsman's Advanced Materials division is seeking a Customer Experience Improvement Specialist to identify, develop, and implement business change initiatives that support the global customer experience strategy.This role will focus on initiating and socializing improvement opportunities in the way Huntsman Advanced Materials engages with...

About the RoleDesign and implement customer-centric solutions for IoT services, ensuring prompt issue resolution and continuous improvement of customer experience.Develop and communicate technical solutions that support business goals, working closely with engineering teams.Establish repeatable methodology for troubleshooting and triage procedures to...

Job SummaryHologic, Inc. is seeking a highly experienced Senior Manager of Customer Experience to lead our customer experience and field service organization across China. As a key member of our team, you will be responsible for developing and implementing service strategies to drive business growth and customer satisfaction.Key ResponsibilitiesLead the...

Key Responsibilities:• Ensure an efficient order-to-cash process• Keep customer requirements updated in our system• Build relationships with DSM-Firmenich customers and internal stakeholders• Provide regular reports and information to stakeholders• Monitor performance on agreed KPIs and develop improvement plans when necessary• Manage daily...

Customer Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Advocate. In this role, you will be responsible for resolving customer support issues with patience and adhering to company policies.Key Responsibilities:Provide real-time customer support through email in Zendesk systemTroubleshoot...

About the Role:This is a customer-focused position that requires strong communication and problem-solving skills.Key Responsibilities:Customer Interaction: Respond to customer inquiries via various channels in a timely and professional manner, ensuring customer satisfaction.Sales and Support: Handle day-to-day sales activities, sales support, and customer...

Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Converge (Shanghai) International Trading Co. Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through timely and professional responses to customer inquiries, efficient order loading, and...

Job Title: Customer Experience SpecialistA rewarding opportunity has emerged at Converge (Shanghai) International Trading Co. Ltd, a forward-thinking organization.Key Responsibilities:Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat. Load orders accurately and efficiently into the system.Sales...

Company OverviewWe are a leading science-based company that brings bold scientific innovation and passionate creation with our customers. With a rich history and promising future, we are committed to sustainability and prioritizing the well-being of every employee.About the RoleThis is an exciting opportunity for a Customer Experience Specialist to join our...

Job Title: Customer Experience SpecialistCity, Country: Minhang, Shanghai, ChinaOn SiteCL: S12The elevator pitch of the roleAs a Customer Experience Specialist, you will play a key role in creating a unique experience for our customers. Your entrepreneurship with strong client intimacy will help us to delight consumers with our iconic products leveraging...

DescriptionCustomer Experience Transformation SpecialistHuntsman's Advanced Materials division seeks a Customer Experience Transformation Specialist to identify, develop, and implement business change initiatives that support the global customer experience strategy. This role will focus on driving improvement opportunities in customer engagement from order...

Job SummaryHuntsman's Advanced Materials division is seeking a Customer Experience Transformation Lead to identify, develop, and implement business change initiatives that support the global customer experience strategy.This role will focus on initiating and socializing improvement opportunities in the way Huntsman Advanced Materials engages with customers...

Job SummaryThe Customer Experience Ambassador is responsible for delivering exceptional member experiences through personalized engagement and recognition. This role involves partnering with the Loyalty department team to ensure seamless communication and delivery of Elite benefits to valued members.Key ResponsibilitiesDevelop and maintain relationships with...

About the RoleWe are seeking a Quality Assurance Specialist to join our team at Thermo Fisher Scientific. In this role, you will be responsible for ensuring the highest quality products meet customer needs and expectations.Key Responsibilities:Customer Feedback Analysis: Monitor and analyze customer feedback, service reports, and other relevant data to...

Job SummaryThe Customer Experience Ambassador is responsible for delivering exceptional member experiences through personalized engagement and recognition. This role involves partnering with the Loyalty department team to ensure seamless communication and delivery of Elite benefits to valued members.Key ResponsibilitiesDevelop and maintain relationships with...

Job SummaryCareer Opportunity for a Customer Relationship Manager at AbbottAt Abbott, we are seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our organization, you will play a vital role in driving business growth and customer satisfaction. If you have a strong passion for customer-centricity and a proven track...

About the RoleThe ideal candidate will have a strong background in sales and customer service with excellent communication skills and the ability to work in a fast-paced environment.Responsibilities:Analyzing sales figures and customer data to develop sales strategies and plans.Overseeing in-store promotional displays and customer events to drive sales and...

We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide.The Customer Experience Specialist plays a vital role in ensuring seamless interactions with our valued members, providing timely and efficient responses to their inquiries via various channels.This...