Security Technical Services Systems Integration Specialist

2 weeks ago

Shanghai, Shanghai, China NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The primary responsibility of the Security Technical Services (TS) Systems Integration Specialist is to provide technical support to NTT clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge.

Key Roles and Responsibilities:

  • Interact with clients on site and remote to meet complex requirements of a solution.
  • Escalate unresolved problems and issues to the relevant third parties.
  • Respond to escalated client requests and support client applications to a first line resolution.
  • Escalate complex problems to the relevant third parties.
  • Write reports and proposals and complete and maintain project documentation.
  • Assist with the documentation of standard operating procedures relating to installations and fixes.
  • Act as coach and mentor to more junior Implementation Engineers and Technicians.
  • Assume responsibility for the co-ordination of the activities of the junior Engineers, in line with performance targets.
  • Included in higher complexity design work, with input to the design expected.
  • Expected to take ownership of relevant technologies according to domain or specialization.

Knowledge, Skills and Attributes:

  • Good understanding and appreciation of technical design and business principles
  • Demonstrates project fundamental and administration ability
  • Good project skills which are demonstrated in the execution of installations and other assignments
  • Demonstrate customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Good verbal communication skills
  • Client focused and display a proactive approach to solving problems
  • Ability to work under pressure
  • Ability to coach, mentor and provide guidance to team members
  • Good understanding of project management principles

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
  • Vendor certification is mandatory.
  • Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred
  • Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA , ACCA ,PCNSE , PCNSC , FCP , CCSA, ITIL, Azure Security Engineer , Azure Certified DevOps Engineer , Azure Certified Network Engineer , Azure Administrator Associate, will be an advantage.
  • Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)

Required Experience:

  • Seasoned experience in SOC Analysis Operations
  • Seasoned experience in SIEM usage for investigations
  • Seasoned Experience in Azure or AWS or GCP
  • Seasoned Experience in Security technologies like Seasoned, IPS, IDS , Proxy etc
  • Specialist experience in technical support to clients
  • Seasoned experience in handling security incidents end to end
  • Knowledge on security concepts and application of those concepts
  • Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
  • Knowledge on log collection mechanism such as Syslog, Log file, DB API
  • Knowledge in security architecture
  • Seasoned experience in Security Analysis or Engineering
  • Experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
  • Knowledge on log collection mechanism such as Syslog, Log file, DB API
  • Knowledge in security architecture
  • Ability in ETL concepts, data processing at scale and data stream pipelines through Terraform.
  • Ability in cloud services on at least one of the following providers: AWS, Azure, GCP
  • Ability in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling
  • Ability in any of the following: Java, Python, TypeScript, JavaScript, R, .NET, PowerShell
  • Ability in serverless development
  • Ability usage of source control systems, Git and CI/CD pipelines using Terraform.
  • Good analytical skills and ability to communicate complex systems or solutions effectively.
  • Ability to solve difficult problems in innovative ways while adhering to industry standards and practices.
  • Strong communication skills, both written and verbal
  • Ability to work on multiple projects concurrently.
  • Ability to work both individually and as part of a team with minimal supervision.
  • Track record of delivering on-time and on-target
  • Sound practices on securing data and systems by applying appropriate authentication and authorization controls.
  • Sound understanding of Event Driven Development and asynchronous operations.
  • Sound project fundamentals which are demonstrated in the execution of installations and other assignments.
  • Ability to take ownership as technical lead during project lifecycle.
  • Demonstrate customer engagement skills.
  • Demonstrate relevant domain specialist knowledge and expertise.

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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