Hotel Lobby Ambassador
1 day ago
Job Summary
We are seeking a Hotel Lobby Ambassador to enhance the service experience for our hotel guests. This role involves engaging with guests to activate all outlet services within the lobby area, including Restaurant & Bar, Front Desk, Business Center, Lounge, and more.
Responsibilities:
- Respond to guest requests for special arrangements or services, such as transportation, reservations, dry cleaning.
- Assist guests with unique needs and follow up to ensure satisfaction.
- Gather and provide local area knowledge to inform guests about the property and surrounding area amenities.
- Contact relevant individuals or departments to resolve guest calls, requests, or problems.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- At least 1 year of related work experience.
About Marriott International
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture.
Salary Estimate
The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.
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