Supply Chain Logistics Specialist
2 weeks ago
About Us
Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is a leading provider of logistics and supply chain solutions. Our team is dedicated to providing exceptional service to our customers.
Job Summary
We are seeking a highly motivated and experienced Supply Chain Logistics Specialist to join our team. The successful candidate will be responsible for handling daily tasks, collaborating with teams, and trouble-shooting problems.
Responsibilities
1. Handle assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work.
2. Collaborate with origin and destination teams to solve issues/requests to secure selling partners' experience.
3. Handle problems with minimal visible risks or roadblocks, troubleshoot problem with no existing procedure or SOP with LSPs; evaluate compliance risks and escalate roadblocks.
4. Work on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
5. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
6. Take additional duties assigned by leadership as business related services and operation scope continue to expand.
7. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.
Qualifications
1. Bachelor Degree or Equivalent Experience
2. 5+ years working experiences of industry (Logistics/freight forwarding/Supply Chain industry/Broker/Customs agent)
3. Proficient written and oral communication skills in both English and Chinese
4. Proficient in Microsoft Office products (Excel and Word) and Solid data analysis skills
5. Strong sense of responsibility and ownership to meet deadlines, maintain a strong attention to details, and work as a team member
6. Capability of operation standardization and process improvement
7. Good communication skill and co-work with cross teams experience
8. Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
9. Manage multiple tasks and have sense of urgency to prioritize tasks
10. Strong mindset of Customer Obsession
Preferred Qualifications
1. Quick and keen learner
2. Experience as Process Improvement Expert, Business Analysis and Project Management
3. Customer oriented mindset
4. Trade lane knowledge of CN-US / EU / JP
5. Strong data skill and analysis
6. 6 Sigma and Lean mindset
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