Senior Catalog Associate
4 weeks ago
About the Role:
The Amazon Vendor Service (AVS) team is seeking a highly motivated and detail-oriented Catalog Associate to join our team in Beijing, China. As a Catalog Associate, you will play a critical role in ensuring the accuracy and completeness of product information for our vendors.
Key Responsibilities:
- Handle day-to-day volumes of assigned tasks and ensure Service Level Agreements (SLAs) are met per quality standards.
- Maintain records of day-to-day work by updating trackers to reflect work done.
- Flag potential defaults on SLAs or quality issues to the manager or lead in a timely manner.
- Communicate with the JP retail team via business mail to collect business requirements and improve catalog service and customer online experience.
Requirements:
- Bachelor's degree or above.
- Proactive attitude, willingness to explore new things, and being curious.
- Fluent in both written and reading Japanese (Passed JLPT N1).
- Good written and reading skills in English.
- Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely.
- MS Office proficiency (Word, Excel, PowerPoint) – especially in Excel, being skillful to mine voluminous data for specific detail according to instructions provided.
- Familiarity with navigating the internet – research techniques on the internet and finding required information quickly.
- Strong learning ability.
- Ability to work under pressure with high volume workloads or complex circumstances; comply with Service Level Agreement is also required.
Preferred Qualifications:
- Working experience in Japan is preferred.
- Experience working on process improvement processes like Kaizen etc. is a plus.
- Project Management Skills.
- Tech skills, such as SQL, Python (process automation), RPA techniques (Robotic Process Automation).
About Amazon (China) Holding Company Limited:
Amazon (China) Holding Company Limited is a subsidiary of Amazon.com, Inc. and operates in China. We are committed to providing a world-class e-commerce experience to our customers and are seeking talented individuals to join our team.
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