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Senior Vendor Consultant
2 months ago
Amazon.com is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By providing customers with low prices, a vast selection, and convenience, Amazon.com continues to grow and evolve as a world-class e-commerce platform. The company's DNA is driven by the spirit of innovation, attracting the world's brightest technology minds to research and develop technology that improves the lives of shoppers and sellers around the world.
About Vendor Consultant ProgramThe Vendor Consultant Program in Amazon's RBS organization is responsible for owning operational business metrics and associated tasks for JP AVS vendors. This includes business metrics that require minimal financial judgment or commercial negotiations. The program aims to deliver this through a dedicated team of vendor consultants, who will act as the primary owner of business metrics for their assigned set of vendors. Our primary customer is our vendors, who subscribe to the AVS service with the intent to get a customized service that will augment their growth on Amazon.
About the RoleAs a Senior Subject Matter Expert, you will interact directly with Amazon internal customers, as well as global functional teams to build up workflows to improve business metrics for JP AVS vendors, streamline processes, manage requirement changes, and provide high-quality service delivery to customers according to requirements and SLAs previously agreed. As a Senior SME, you will focus on building end-to-end solutions and process excellence mechanisms.
Key Job Responsibilities- Design and develop end-to-end workflows to improve vendor business metrics
- Deliver defined business metrics and quality goals by comprehensive solutions design
- Engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon websites
- Own wide projects on metric deliverables, process optimization, defect eliminations, and technical solutions
We are open to hiring candidates to work out of one of the following locations:
Beijing, 11, CHN
BASIC QUALIFICATIONS- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications
- Experience handling projects using six sigma or Lean processes
- Experience using data to influence business decisions
- Experience interpreting data and making business recommendations
- Experience in advanced SQL, Python, Tableau
- Experience in e-commerce product listing and catalog
