CS Technical Support Specialist
3 weeks ago
pbKey Responsibilities/b/pullibResolve complex technical issues related to BOT/TOP on XT and NXT platforms, collaborating with the 1st line team and customers to develop and implement effective solutions./b/lilibDeliver high-quality technical solutions to improve system performance, providing on-site support when necessary and communicating effectively with customers./b/lilibEscalate difficult problems to GSC/DE, conduct training and knowledge-transfer to 1st line engineers and customers, and provide feedback to the factory on machine-related issues./b/lilibSupport the Account team with technical expertise and provide assistance to customers in a professional and timely manner./b/li/ulpbKey Requirements/b/pullibBachelor's degree in Mechanical, Electrical Engineering, or a related field, or equivalent experience./b/lilibCompletion of L2 fast lane training and a strong aptitude for learning and understanding sophisticated machine theory./b/lilibHands-on skills in assembling delicate components and proficiency in English writing and speaking./b/lilibGood interpersonal skills, ability to work in a team, and flexibility to work off-hours, travel, and overtime./b/li/ulpbDiversity and Inclusion/b/ppASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. We recognize that diversity and inclusion are driving forces in the success of our company./p
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CS Technical Support Specialist
4 weeks ago
Wuxi, Jiangsu, China ASML Full timeKey ResponsibilitiesAs a CS Technical Support Engineer at ASML, you will be responsible for resolving complex technical issues related to the XT and NXT platforms. Your primary goal will be to develop and implement solutions for technical problems escalated from the first-line team or by customers.Main Tasks:Develop and implement solutions for technical...
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CS Technical Support Specialist
1 week ago
Wuxi, Jiangsu, China ASML Full timeKey ResponsibilitiesResolve BOT/TOP related issues on XT and NXT platforms by developing and implementing effective solutions for escalated technical problems.Provide technical solutions to improve system performance upon internal and external requests, including on-site support and communication with customers.Handle escalations to GSC/DE for complex...
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IT Support Specialist
3 weeks ago
Wuxi, Jiangsu, China Cummins Inc. Full timeJob Summary:We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Cummins Inc. The successful candidate will provide technical support to end-users, troubleshoot issues, and collaborate with colleagues to ensure the effectiveness and efficiency of our IT resources.Key Responsibilities:Provide technical support to...
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Technical Support Specialist
2 months ago
Wuxi, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob Overview We are seeking a dedicated customer support engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd. Key Responsibilities Provide technical assistance and support to clients. Resolve customer inquiries and issues efficiently. Collaborate with cross-functional teams to enhance customer satisfaction. Minimum...
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Technical Support Engineer
4 weeks ago
Wuxi, Jiangsu, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees, responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Engineer, you will play a critical role in helping customers resolve complex technical issues and build trust in Microsoft's products and...
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Technical Support Engineer
1 month ago
Wuxi, Jiangsu, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees, responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Engineer, you will play a critical role in helping customers resolve complex technical issues and build trust in Microsoft's products and...
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Technical Support Engineer
3 weeks ago
Wuxi, Jiangsu, China Microsoft Full timeOverviewMicrosoft's Customer Experience & Success (CE&S) organization is a global team of over 18,000 employees, responsible for delivering exceptional customer experiences. We're seeking a talented Technical Support Engineer to join our team and help us build a future where customers come to us for industry-leading products and services, as well as a...
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Technical Support Engineer
1 week ago
Wuxi, Jiangsu, China Microsoft Full timeAbout the RoleWe're looking for a highly skilled Technical Support Engineer to join our Customer Experience & Success (CE&S) team at Microsoft. As a key member of our team, you will be responsible for resolving complex technical issues for our customers, leveraging your expertise in cloud technologies and technical support.Key ResponsibilitiesOwn,...
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Senior Technical Support Engineer
2 months ago
Wuxi, Jiangsu, China Microsoft Full timeOverview At Microsoft, we are dedicated to delivering exceptional customer experiences through our Customer Experience & Success (CE&S) organization. With a global workforce of over 18,000, we focus on the strategic design and execution of comprehensive customer support solutions. Join us in our mission to ensure that customers choose us not only for...
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IT Support Associate
2 weeks ago
Wuxi, Jiangsu, China Cummins Inc. Full timeJob Summary:Cummins Inc. is seeking a skilled IT Support Associate to join our team. As a technical support specialist, you will provide operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources for end-users under moderate supervision.Key Responsibilities:Performs IT production support for assigned areas...
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IT Support Specialist
3 weeks ago
Wuxi, Jiangsu, China Cummins Inc. Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Cummins Inc. The successful candidate will provide operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources for end users under moderate supervision.Key Responsibilities:Perform IT production support for assigned areas according...
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Administrative Support Specialist
3 weeks ago
Wuxi, Jiangsu, China Atlas Copco Full timeAbout the RoleWe are seeking a highly skilled and motivated Administrative Support Specialist to join our team at Atlas Copco. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our office and supporting our employees in their daily tasks.Key ResponsibilitiesManage the culture of the company, promoting a...
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Customer Support Specialist
1 month ago
Wuxi, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob SummaryWe are seeking a highly skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities- Provide...
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Wuxi, Jiangsu, China Cummins Inc. Full timeAbout the RoleWe are seeking a skilled Product Development Specialist to join our team at Cummins Inc. This is an exciting opportunity for a technical professional to take on a leadership role in product development, driving innovation and quality.Job DescriptionThe successful candidate will be responsible for leading the development of new products,...
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Customer Support Specialist
4 weeks ago
Wuxi, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob DescriptionWe are seeking a highly skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司.Key Responsibilities:• Provide exceptional customer support to our clients• Collaborate with cross-functional teams to resolve complex technical issues• Develop and...
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Customer Support Specialist
3 weeks ago
Wuxi, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full timeJob DescriptionWe are seeking a highly skilled Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司.Key ResponsibilitiesProvide technical support to customers via phone, email, or other communication channels.RequirementsA Master's Level Degree and 0 years of related work...
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Support Engineer
3 weeks ago
Wuxi, Jiangsu, China Microsoft Full timeOverviewAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Technical Support Engineer in our Security team, you'll play a critical role in helping our customers protect their data and stay secure in a rapidly evolving threat landscape.ResponsibilitiesRespond to and resolve complex technical issues...
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Product Specialist
1 month ago
Wuxi, Jiangsu, China Atlas Copco Full timeAre you passionate about working with the latest technologies and sustainable innovations? Do you have a strong background in electrical control and sales and marketing? We are looking for a talented Product Specialist to join our team at Atlas Copco.About the RoleWe are seeking a highly motivated and experienced Product Specialist to implement divisional...
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Product Specialist
4 weeks ago
Wuxi, Jiangsu, China Atlas Copco Full timeProduct SpecialistAtlas Copco is seeking a highly skilled Product Specialist to join our team. As a Product Specialist, you will play a key role in promoting our equipment products and driving sales growth.Key ResponsibilitiesMarket analysis and competitor research to identify opportunities for growthDevelop and refine customer segmentation to ensure...
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Quality Assurance Specialist
3 weeks ago
Wuxi, Jiangsu, China Caterpillar Full timeQuality Assurance SpecialistCaterpillar is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring that our products meet the highest quality standards.Key Responsibilities:Conducting advanced inspection and audits to track, analyze, and report on materials, processes, and...