Customer Training Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Crossroads Education Specialist to join our team at Abbott. As a key member of our Crossroads professional education network, you will be responsible for building strategies and plans for our training programs.
Responsibilities
- Work with our team to design and implement training curricula and modules for our Crossroads programs.
- Collaborate with national top KOLs to develop training content and ensure it is aligned with the latest clinical insights and new therapies.
- Project lead for each Crossroads program, facilitating course curriculum, faculty, participation, and execution.
- Manage participant information databases, create agreement documents, and ensure timely execution of programs.
- Communicate with sales force and other agencies to coordinate logistics and arrangements for our programs.
- Develop and maintain relationships with overseas hospital centers and support international fellowship programs.
- Work with sales and marketing teams to nominate and approve candidates for international fellowships.
- Arrange and follow up on international fellowship programs, and provide technical support for team program training needs.
- Manage cath-lab inventories, order and improve PVA models, and support cath-lab during programs as necessary.
- Assist in virtual simulator calibration and daily maintenance, and manage VR sessions during programs.
- Update Institute User/Visitor database tracking and support the direct supervisor in achieving company visions and objectives.
Requirements
- Clinical Medicine Bachelor Degree or above.
- Business and Casual level English conversation, presentation, reading, and writing skills.
- Experience in coordinating and leading projects or events.
- Strong communication and negotiation skills.
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