Customer Training Manager

1 week ago


Shanghai, Shanghai, China Abbott Full time

Job Summary

We are seeking a highly skilled and experienced Crossroads Education Specialist to join our team at Abbott. As a key member of our Crossroads professional education network, you will be responsible for building strategies and plans for our training programs.

Responsibilities

  • Work with our team to design and implement training curricula and modules for our Crossroads programs.
  • Collaborate with national top KOLs to develop training content and ensure it is aligned with the latest clinical insights and new therapies.
  • Project lead for each Crossroads program, facilitating course curriculum, faculty, participation, and execution.
  • Manage participant information databases, create agreement documents, and ensure timely execution of programs.
  • Communicate with sales force and other agencies to coordinate logistics and arrangements for our programs.
  • Develop and maintain relationships with overseas hospital centers and support international fellowship programs.
  • Work with sales and marketing teams to nominate and approve candidates for international fellowships.
  • Arrange and follow up on international fellowship programs, and provide technical support for team program training needs.
  • Manage cath-lab inventories, order and improve PVA models, and support cath-lab during programs as necessary.
  • Assist in virtual simulator calibration and daily maintenance, and manage VR sessions during programs.
  • Update Institute User/Visitor database tracking and support the direct supervisor in achieving company visions and objectives.

Requirements

  • Clinical Medicine Bachelor Degree or above.
  • Business and Casual level English conversation, presentation, reading, and writing skills.
  • Experience in coordinating and leading projects or events.
  • Strong communication and negotiation skills.


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