Travel Program Coordinator

3 weeks ago

Shanghai, Shanghai, China 3160 KLA-Tencor (Singapore) Full time

About this role

We are seeking a skilled and experienced Travel Manager to join our Procurement team based in the APAC region. As a key member of the KLA Procurement team, you will support the Global Travel Manager and her team and work closely with APAC regional leaders to ensure they receive the best service from our travel partners.

Key Responsibilities

  • Work with regional account managers and local FCM offices to ensure they provide the best possible service to travelers and travel managers. If issues arise, work with the local office and regional account manager to develop and implement corrective action plans.
  • Work with local KLA offices and employees to ensure they have a clear understanding of the global travel program and policy.
  • Hold regular business reviews with local suppliers and local KLA personnel.
  • Negotiate local agreements with air carriers and car rental agencies, and other travel-related suppliers.
  • Support the global hotel RFP. Work with local APAC regions to obtain feedback on which hotels to include or exclude from the program.
  • Support the local credit card program and work with the Global Credit Card Manager to resolve any local issues.
  • Support travel policy compliance, monitoring, and enforcement.
  • Help develop and implement global processes, procedures, and tools to drive efficiency and improve the travel program.

Requirements

  • Understanding of a global travel program.
  • Ability to negotiate and implement agreements.
  • Support and implement a local travel strategy based on corporate goals.
  • Ability to partner with and communicate with internal clients, suppliers, and/or management.
  • Excellent written and oral communication skills, as this position involves direct contact with key business owners, collaborators, and external parties.
  • Experience with supporting people/teams both remotely and globally.
  • A dedication to client service and finding creative solutions.
  • A desire to work in a collaborative and team-oriented environment.
  • Willingness to adapt to evolving business environments.
  • Strong critical thinking and problem-solving skills.
  • Experience with Microsoft Office, Microsoft Teams/SharePoint, and DocuSign.

Qualifications

  • Bachelor's degree.
  • 3-5 years of experience in the travel industry.

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