Senior Account Manager
1 month ago
The Opportunity:
We are seeking a highly skilled Senior Key Account Manager to join our team at Agoda in Shanghai. As a Senior Key Account Manager, you will be responsible for the performance and account management of a portfolio of large hotel chains.
In This Role, You'll Get To:
- Develop and implement strategies to drive growth and improve performance for our hotel chain partners.
- Evaluate and optimize our partnerships with hotel chains to ensure we have access to the best possible products and services.
- Negotiate and implement agreements with senior and executive-level hotel chain partners.
- Work closely with our Key Accounts Director and other senior stakeholders to develop new products and business development opportunities.
- Share market knowledge and best practices to drive growth and efficiency across our organization.
- Collaborate across functions to achieve targets and develop strategies to scale for success.
What You'll Need To Succeed:
- 8+ years' experience in a key account management role, preferably in the e-commerce or travel industry.
- Strong communication and negotiation skills, with the ability to build and maintain strong relationships with hotel chain partners.
- Fluency in English and Chinese, with the ability to communicate effectively with stakeholders across different cultures and languages.
- Proven ability to analyze complex data and develop insights to drive business decisions.
- Experience with travel technology and hotel systems, including CRS, PMS, GDS, CM, and APIs.
- Advanced proficiency in Excel and data analytics, with the ability to use visualization tools such as Tableau or Metabase.
- A detail-oriented personality with the ability to solve complex issues and think critically.
- Experience in management consulting and/or project management is a plus.
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