Multichannel Distribution Manager

4 weeks ago


Shanghai, Shanghai, China Ikea Full time

About This Role

We are seeking a highly skilled Multichannel Distribution Manager to join our team. As a key member of our operations team, you will be responsible for developing tools, processes, and ways of working to enable the design, establishment, and continuous development of an efficient, effective, and end-to-end multichannel distribution network.

Key Responsibilities

  • Contribute to the development of tools, processes, and ways of working in co-creation with the groups function and take responsibility for the market implementation of globally developed tools, processes, and ways of working.
  • Accountable for the creation and maintenance of the Multichannel Network Roadmap on the market consisting of the following business units: market and regional CDCs, market and regional CPUs, fulfilment stores, and Pick-up Points.
  • Accountable for organising communication and reporting of progress towards all relevant stakeholders through all stages of the multichannel network project(s) and taking needed actions to secure the readiness of the Customer Fulfillment organisation on market level for implementation of the multichannel network projects.


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