Program Administration Manager

2 weeks ago

Shenzhen, Guangdong, China 152 Flextronics Medical Molding (Shenzhen) Co., Ltd. Full time
Job Summary

Job Title: Program Administration Manager

Job Description:

The Program Administration Manager will be based in Baoan, Shenzhen, reporting to the Program Manager. In this role, you will be responsible for guiding a team of cross-functional experts in the delivery of customer-focused products and services. You will also be responsible for the development and implementation of project, pricing, and program strategies to continue delivering value to the business and its customers.

Key Responsibilities
  • Organize, plan, and direct program schedules and budgets.
  • Track relevant metrics and drive action items based on results.
  • Provide assistance with contract negotiations as required.
  • Oversee all interdepartmental activities to ensure completion of all adherence made relative to product development timelines, delivery, quality, and required business metrics.
  • Review program proposals or plans to resolve time frames, funding requirements, procedures for accomplishing programs, staffing requirements, and allotment of available resources to various phases of programs.
  • Establish work plans and staffing for each phase of programs and arrange for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction, also has control for different accounts of various complexities.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • Be in charge of customer satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Holds up production sites for projects, costs, and other customer-related matters through business and expertise.
Requirements
  • Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
  • Typically requires a minimum of 5 years' experience in program administration/management or related area.
  • Demonstrates advanced operations, technical, and people and/or process skills as well as customer (external and internal) relationship skills.
  • Demonstrates knowledge of multiple functional technologies/processes, industries, or functions and understanding of interdependencies of such processes at the site.
  • Accountability for the program wellness.
What We Offer
  • Life Insurance
  • PTO
  • Social Insurance

Job Category: Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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