Field Service Representative

4 weeks ago


Haidian Qu, China airbus Full time
Job Description:

Key Responsibilities:

  • Provide technical support to airlines and maintenance teams to ensure smooth aircraft operations.
  • Identify and resolve technical issues, and provide solutions to problems or escalate to relevant specialists when needed.
  • Communicate effectively with airlines, maintenance teams, and other stakeholders to ensure seamless collaboration.
  • Develop and maintain strong relationships with airline customers to understand their needs and provide tailored support.
  • Stay up-to-date with industry developments, regulations, and best practices to ensure Airbus' products and services meet customer needs.
  • Collaborate with internal teams to gather data and intelligence for business development and improvement.
  • Ensure compliance with Airbus' policies and procedures, and maintain a high level of integrity in all interactions.

Qualifications:

  • Bachelor's degree in Engineering, Business, or a related field.
  • Minimum 5 years of experience in the aerospace and aviation industry.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Airbus:

Airbus is a leading global player in the aerospace industry, committed to innovation and customer satisfaction. We offer a dynamic and challenging work environment, with opportunities for professional growth and development.



  • Haidian Qu, China airbus Full time

    Job Description: Responsibilities: Perform ‘Greet and Meet’ activities (attendance of flight transits) at Entry Into Service (EIS) of a new A/C type within a customer. Transfer technical know-how to Line Maintenance.Assist the airline with technical inquiries by identifying, analyzing, and proposing solutions to problems or asking for specific support...


  • Haidian Qu, China airbus Full time

    Job Description:Key Responsibilities:Provide technical support to airlines and maintenance teams to ensure smooth aircraft operations.Collaborate with Airbus departments to resolve technical issues and improve aircraft maturity.Establish and maintain strong relationships with airline personnel to ensure effective communication and problem-solving.Conduct...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Job Summary:The Service Representative is an entry-level position responsible for providing exceptional client service and support to clients across various platforms. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Assist clients with service...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Job Summary: We are seeking a Service Representative 4 to join our team at Citigroup. The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.


  • Haidian Qu, China airbus Full time

    About the JobAre you a skilled professional looking for a challenging role in customer support? We are seeking a Technical Field Support Specialist to join our team at Airbus (China) Enterprise Management and Services Co. Limited.


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    The Service Representative 4 is an entry-level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.Key Responsibilities:Assist with evaluating and resolving...


  • Pu Dong Xin Qu, China Otis College of Art and Design Full time

    About OtisAs the world's leading elevator and escalator manufacturing, installation, and service company, we move 1.8 billion people every day and maintain approximately 2.2 million customer units worldwide.Our PeopleWe are a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Job DescriptionThe Global Customer Service Representative plays a vital role in providing exceptional customer service to clients worldwide.Key Responsibilities:Respond to customer inquiries via telephone and mail communications, working closely with the Customer Service team to resolve issues efficiently.Identify cross-selling opportunities and provide...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Are you looking for a challenging entry-level position in customer service where you can develop your skills and grow your career? We are seeking a motivated and results-driven Service Representative to join our team at Citigroup Services and Technology (China) Limited.Job Overview:The Service Representative will be responsible for assisting with customer...


  • Haidian Qu, China airbus Full time

    Aircraft Design and Certification Expertise The successful candidate will be responsible for developing aircraft retrofit designs and ensuring compliance with airworthiness regulations. This involves providing technical solutions for in-service aircraft and on-site support as needed. Main Responsibilities Develop and implement aircraft retrofit designs in...


  • Haidian Qu, China airbus Full time

    Job Description:A. Key ResponsibilitiesThe successful candidate will be responsible for promoting the Skywise platform and driving customer adoption by deploying and supporting the Skywise Core service.With a deep understanding of both airline business operations and big data, the job holder will support customers in their digital transformation journey.Key...


  • Haidian Qu, China airbus Full time

    Job Overview:The successful candidate will be responsible for developing aircraft retrofit design solutions that meet airworthiness regulations and provide technical support for in-service aircraft.Main Responsibilities:Develop aircraft retrofit design solutions that comply with airworthiness regulations.Provide technical support for in-service aircraft and...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    The Service and Sales Specialist is an entry-level position responsible for providing exceptional customer service to existing clients, including first contact resolution, answering inquiries, addressing concerns, and resolving complaints. The role also involves participating in engagement campaigns to potential and existing clients to increase growth...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Job Summary:The Service and Sales Specialist is an entry-level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross-sell opportunities.Key...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    Job SummaryService Representative - Job DescriptionThe Service Representative is an entry-level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function.Responsibilities:Assist with evaluating and resolving service inquiries from clients across...


  • Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    As a key member of our Customer Service team, you will play a vital role in delivering exceptional client experiences and resolving complex service inquiries.About the RoleThis is an exciting opportunity to join our growing team of professionals who are passionate about providing outstanding customer service. In this role, you will be responsible for...

  • Service Representative

    5 months ago


    Yangpu Qu, China 08429 Citigroup Services and Technology (China) Limited Full time

    The Service Rep 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.. Responsibilities: Assist with evaluating and resolving service...

  • Technical Engineer

    6 months ago


    Haidian Qu, China airbus Full time

    Job Description: 1. AccountabilitiesThe job holder is for developing aircraft retrofit design and making the design complying with airworthiness regulations. And provides technical solutions for in-service aircraft and on-site support if necessary.2.Main activitiesResponsibilities in running the day-to-day operations, and ensuring there is effective use of...


  • Pu Dong Xin Qu, China Nordson Corporation Full time

    Job SummaryNordson Corporation is seeking a highly skilled Customer Service Specialist to join our team. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesLead and collaborate with existing customer service representatives...


  • Haidian Qu, China airbus Full time

    A challenging role as Airbus Flight Operations and Training Specialist is now available. If you are passionate about flight operations and training, this could be your ideal opportunity.**Company Overview:**Airbus (China) Enterprise Management and Services Co.Limited is a leading company in the field of aviation. Our mission is to provide innovative...