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Lead Program Manager, International Logistics Team
2 months ago
Overview: The ROW Transportation Execution team is seeking a Senior Program Manager to spearhead the identification, development, integration, and support of innovative solutions while overseeing transportation initiatives from inception to completion across various regions.
About the Role: In this pivotal position, you will be responsible for managing the entire lifecycle of large-scale, cross-functional programs that significantly impact multiple organizations. Your role will involve translating business objectives into system requirements, developing and documenting solutions, managing processes, mitigating risks, and implementing strategies while creating and tracking success metrics.
Key Responsibilities:
- Oversee the full lifecycle of cross-functional programs with substantial influence across various departments.
- Formulate the overall program strategy, driving teams both within and outside your organization to achieve results.
- Define the program's mission, vision, and objectives, analyzing data to drive measurable improvements.
- Operate independently in a dynamic environment, seeking to understand business challenges, automation constraints, and the rationale behind leadership decisions.
- Collaborate with teams across the organization to source, allocate, and coordinate necessary resources.
- Address ambiguous challenges and proactively identify and mitigate potential risks.
- Work alongside program managers and business leaders to communicate and influence critical business initiatives.
- Develop, implement, and manage KPI reporting for a portfolio of programs, ensuring visibility into milestones and performance across all projects.
- Engage with global technology teams to present and implement enhancements that enable new business scenarios and scale existing operations.
Qualifications:
Basic Requirements:
- 5+ years of experience in program or project management.
- Proven experience utilizing data and metrics to drive improvements.
- Experience in owning program strategy, end-to-end delivery, and effectively communicating results to senior leadership.
Preferred Qualifications:
- 2+ years of experience in driving process improvements.
- Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field.