Field Applications Specialist

1 week ago

Shanghai, Shanghai, China Onto Innovation Full time
Job Summary

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies. We are seeking a highly skilled Field Applications Engineer to provide technical applications support for the development and implementation of our products to meet customer requirements.

Key Responsibilities
  • Assist sales staff in assessing potential applications of our products to meet customer needs and provide follow-up support in disseminating technical information on specific applications.
  • Work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Collaborate with different groups in headquarters, including services, product management, sales, and management, for projects and activities.
  • Determine the feasibility of our products to provide solutions to a wide variety of customer requirements.
  • Generate detailed professional reports summarizing application feasibility/solutions and explain highly technical information in a clear and concise manner.
  • Support new application development by working with various groups within the company to define and develop new product capabilities.
  • Work independently for troubleshooting recipes and meet customer requirements.
  • Generate variation reports for tool install updates, issue reports, and training materials.
  • Provide weekly base updates and tool status updates.
  • Offer training to customers and end-users for operation and advanced applications of our tools.
  • Establish and maintain positive relationships with semiconductor customers to identify new business opportunities.
  • Share customer information and competitor information with the company.
Requirements
  • Bachelor's degree or above in Semiconductor Technology, Electronic, Computer Science, Mechatronic Engineering, or a related field.
  • 2-3 years of working experience with a vendor or Fab PIE, QA, YE, with AOI experience being a plus.
  • Familiarity with Linux, SQL, and Oracle is a plus.
  • Fluent English speaking, writing, and listening skills, with a CET-6 certificate being a plus.
  • Excellent communication, interpersonal skills, and good report writing skills.
  • Hardworking with a team spirit.
Benefits

Onto Innovation offers competitive salaries and a generous benefits package, including health, dental, vision, life, disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP). We provide a collaborative working environment, state-of-the-art tools and equipment, and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Onto Innovation is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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