APAC Quality Assurance Leader

4 days ago

Shanghai, Shanghai, China Veolia Full time
Job Description

The APAC Quality Assurance Leader is responsible for leading all quality assurance and control activities to ensure products meet the highest standards of quality, safety, and regulatory compliance. This role oversees the development, implementation, and continuous improvement of quality management systems, processes, and procedures across the entire product lifecycle in APAC.

Key Responsibilities
  • Conducting product inspections and audits to ensure compliance with quality standards and regulations.
  • Analyzing quality data and metrics to identify trends, root causes, and opportunities for improvement.
  • Investigating quality issues and customer complaints, determining root causes, and implementing effective corrective actions.
  • Ensuring compliance with relevant industry regulations, standards, and customer requirements.
Quality Planning and Control
  • Collaborating with cross-functional teams to define quality requirements and specifications for new products and processes.
  • Developing and implementing quality control plans, including inspection and testing protocols, acceptance criteria, and sampling plans.
  • Overseeing the execution of quality control activities, such as incoming material inspection, in-process inspections, final product testing, and packaging/labeling verification.
Quality Assurance and Continuous Improvement
  • Conducting regular internal audits and supplier audits to assess compliance with quality standards and requirements.
  • Investigating customer complaints, product non-conformances, and quality incidents, determining root causes, and implementing effective corrective actions.
  • Driving continuous improvement initiatives using methodologies such as Six Sigma, Lean Manufacturing, Kaizen, and statistical process control (SPC).
Business Process
  • Establishing a robust Quality Management System (QMS) for the APAC region, aligning it with global requirements while considering local specifics and regulations.
  • Developing a comprehensive Quality and Master Data Playbook, clearly defining ownership, processes, system operations, and troubleshooting procedures for each area.
Team Development
  • Managing and developing a team of quality professionals, fostering a culture of quality and continuous improvement within the organization.
Quality Management System
  • Developing, implementing, and maintaining a comprehensive quality management system (QMS) aligned with industry standards (e.g., ISO 9001) and customer requirements.

Qualifications

  • In-depth knowledge of quality principles, methodologies, and tools (e.g., Six Sigma, CAPA).
  • Strong analytical, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

Desired Qualifications

  • Bachelor's Degree in Chemistry or Chemical Engineering.
  • 5+ years of experience in Quality Assurance, Quality Control, Reliability Engineering, or Supply Chain related field, with some of that being in the Chemicals industry.

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