CS Technical Support Specialist

1 month ago


Wuhan, Hubei, China ASML Full time

Job Summary

ASML is seeking a highly skilled CS Technical Support Engineer to join our team. The successful candidate will be responsible for resolving YieldStar related issues escalated from 1st line teams, developing and implementing solutions to technical problems, and providing on-site support when needed.

Key Responsibilities

  • Resolve YieldStar related issues escalated from 1st line teams
  • Develop and implement solutions to technical problems
  • Provide on-site support when needed
  • Perform data analysis to resolve problems and improve system performance
  • Evaluate and escalate problems to Global Support Centre and Design Department as necessary
  • Conduct training and knowledge-transfer for local sited service engineers and customers
  • Provide feedback to factory highlighting defects in machines
  • Support Applications and technical sales personnel as required

Requirements

  • Engineering degree (EE) or equivalent experience
  • Preference for experience in the semiconductor industry and/or lithography equipment or process
  • Effective interpersonal skills and ability to direct activities of others
  • Ability to analyze data and create methodologies to reach objectives
  • Flexible attitude with respect to off hour support, travel, and overtime

Education

Preferably with Masters degree in Electronic Engineering, Mechanical Engineering, Control Engineering, Precision Instrument/Machine Engineering, or related discipline, or Bachelor degree plus at least 1 year equivalent work experience.

Diversity and Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.



  • Wuhan, Hubei, China ASML Full time

    Job SummaryWe are seeking a skilled Technical Support Engineer to join our team at ASML. The successful candidate will be responsible for resolving complex YieldStar related issues escalated from our country-wide teams.Key ResponsibilitiesDevelop and implement solutions to technical problems escalated from local site CS teams or customers.Generate plans to...


  • Wuhan, Hubei, China ASML Full time

    About the PositionThe Customer Support organization at ASML is responsible for the installations, qualification, repair and maintenance of our systems at customer sites.As a Field Service Engineer, you will execute regular and irregular maintenance activities with considerable independency and under limited supervision.Key ResponsibilitiesGather all...


  • Wuhan, Hubei, China Onto Innovation Full time

    OverviewOngoing support for the installation, maintenance and repair of advanced semiconductor equipment is required. As a Technical Field Service Specialist with Onto Innovation, you will be responsible for providing exceptional customer service, troubleshooting complex issues, and ensuring seamless system operations.About the RoleThis position involves...


  • Wuhan, Hubei, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full time

    We are seeking a highly skilled and experienced Global Instrumentation Support Specialist to join our team at Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo). The successful candidate will provide exceptional technical support for our customers in Hubei, Hunan, Jiangxi, South China, and Southwest China.About the RoleThe Global Instrumentation...


  • Wuhan, Hubei, China Werfen Full time

    Job OverviewWe are seeking a highly skilled Product Support Specialist to join our team at Werfen. This role will be responsible for providing technical support and application expertise to our customers.About the PositionThe successful candidate will be responsible for:Instrument installation, reagent application, and customer trainingDeveloping new special...


  • Wuhan, Hubei, China ASML Full time

    About the RoleThe Field Service Engineer 2 plays a crucial part in ensuring seamless operations of ASML systems at customer sites, offering expert technical assistance and support.This role requires the engineer to possess a BSc degree in a relevant technical field or equivalent experience. Experience in using computer applications, including data analysis...


  • Wuhan, Hubei, China CNES Beijing Bokai Technology Co., Ltd. Full time

    Job Title: VDI Support SpecialistAt CNES Beijing Bokai Technology Co., Ltd., we are seeking a highly skilled VDI Support Specialist to join our team. The ideal candidate will have a strong background in VMware Horizon VDI support and a proven track record of delivering high-quality solutions.We are looking for a candidate with at least 3 years of experience...


  • Wuhan, Hubei, China Werfen Full time

    Job Overview:We are seeking a highly skilled Product Support Specialist to join our team at Werfen. As a key member of our laboratory diagnostics support team, you will be responsible for providing expert technical assistance to customers, ensuring the optimal performance of our instruments.Key Responsibilities:Instrument installation, reagent application,...


  • Wuhan, Hubei, China Lam Research Full time

    About the RoleWe are seeking a highly skilled Technical Field Service Specialist to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.

  • Clinical Specialist

    3 weeks ago


    Wuhan, Hubei, China W. L. Gore & Associates Full time

    About This Role: We are seeking a Clinical Specialist to develop and maintain high technical competence and knowledge in the field of medical devices. This individual will work closely with the sales team to drive sales growth in specific geographic areas.Key Responsibilities:Develop and maintain advanced technical knowledge and expertise in medical devices,...


  • Wuhan, Hubei, China ASML Full time

    Overview:ASML is a leading company in the semiconductor industry, and we are seeking a highly skilled Technical Support Engineer to join our team.Salary:$120,000 - $180,000 per year, depending on experience.Job Description:We are looking for a talented Technical Support Engineer to provide expert-level technical support for our lithography equipment. The...


  • Wuhan, Hubei, China Werfen Full time

    Job OverviewWe are seeking a highly skilled Technical Sales Specialist to join our team at Werfen, located in Wuhan, Mainland China.About the PositionThe successful candidate will be responsible for:Providing expert technical support to customers, ensuring optimal instrument performance.Developing new special tests on our instrument platform.Collaborating...


  • Wuhan, Hubei, China Boston Scientific Full time

    About the Role:We are seeking a highly motivated Surgical Support Specialist to join our team at Boston Scientific. As a key member of our organization, you will be responsible for providing exceptional support to our clients in the region, driving the adoption of our medical devices, and fostering strong relationships with our customers.Your Key...


  • Wuhan, Hubei, China Cummins Inc. Full time

    About the RoleCummins Inc. is a global power leader that designs, manufactures, distributes and services diesel and natural gas engines and related technologies.The estimated salary for this position is $80,000 - $120,000 per year.Job DescriptionWe are seeking an entry-level/early career professional to join our team as a Technical Product Specialist - Power...


  • Wuhan, Hubei, China Corning Full time

    Corning, a global leader in materials science, is seeking a skilled Technical Operations Specialist to join our team.About CorningWe invent life-changing technologies using materials science, with a sustained investment in research, development, and invention. Our scientific and manufacturing expertise places us at the center of the way the world interacts,...


  • Wuhan, Hubei, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full time

    Job DescriptionAt Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo), we are seeking a highly skilled Customer Service Engineer to join our team. In this role, you will be responsible for providing exceptional support to our customers in Hubei, Hunan, Jiangxi, and other regions in South China and Southwest China.Key Responsibilities:Support the...


  • Wuhan, Hubei, China ASML Full time

    About the RoleThe Customer Support organization at ASML is responsible for the installation, qualification, repair, and maintenance of our systems at customer sites. We transfer knowledge to our customers through local site Customer Support branches. As a Field Service Engineer 2, you will execute regular and irregular maintenance activities with...


  • Wuhan, Hubei, China Corning Full time

    Job DescriptionWe are seeking a skilled Technical Process Optimization Specialist to join our team at Corning. This is an exciting opportunity to leverage your expertise in manufacturing automation and process optimization to drive business growth and improve efficiency.The successful candidate will have a strong background in mechanical, electrical,...


  • Wuhan, Hubei, China W. L. Gore & Associates Full time

    We are seeking a seasoned Clinical Specialist to join our team at W. L. Gore & Associates, an innovative company that empowers Associates to create value through teamwork and collaboration.The successful candidate will have a strong background in medical devices and a proven track record of developing and maintaining technical competence and knowledge.Key...


  • Wuhan, Hubei, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full time

    Key Responsibilities:Support the installation and commissioning of morphology instruments in specified regions, including Hubei, Hunan, and Jiangxi. Provide basic training and maintenance services to ensure optimal instrument performance. Additionally, offer support for South China and Southwest China regions as required.About the Role:As a key member of our...