CS Technical Support Specialist
1 month ago
Job Summary
ASML is seeking a highly skilled CS Technical Support Engineer to join our team. The successful candidate will be responsible for resolving YieldStar related issues escalated from 1st line teams, developing and implementing solutions to technical problems, and providing on-site support when needed.
Key Responsibilities
- Resolve YieldStar related issues escalated from 1st line teams
- Develop and implement solutions to technical problems
- Provide on-site support when needed
- Perform data analysis to resolve problems and improve system performance
- Evaluate and escalate problems to Global Support Centre and Design Department as necessary
- Conduct training and knowledge-transfer for local sited service engineers and customers
- Provide feedback to factory highlighting defects in machines
- Support Applications and technical sales personnel as required
Requirements
- Engineering degree (EE) or equivalent experience
- Preference for experience in the semiconductor industry and/or lithography equipment or process
- Effective interpersonal skills and ability to direct activities of others
- Ability to analyze data and create methodologies to reach objectives
- Flexible attitude with respect to off hour support, travel, and overtime
Education
Preferably with Masters degree in Electronic Engineering, Mechanical Engineering, Control Engineering, Precision Instrument/Machine Engineering, or related discipline, or Bachelor degree plus at least 1 year equivalent work experience.
Diversity and Inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
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