Technical Support Specialist
2 weeks ago
About the Position
The Customer Support organization at ASML is responsible for the installations, qualification, repair and maintenance of our systems at customer sites.
As a Field Service Engineer, you will execute regular and irregular maintenance activities with considerable independency and under limited supervision.
Key Responsibilities
- Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.
- Handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution.
- Use tools, replace parts, improve settings, to execute repairs and standard service actions independently.
- Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.
- Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed.
Requirements
- Experienced Field Service Enginer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience.
- Experienced in technical industry is required and/or semiconductor industry experience preferred.
- Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software.
- Has complete knowledge on product functionality of the main modules/sub-modules.
About ASML
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
We recognize that diversity and inclusion is a driving force in the success of our company.
-
Technical Field Service Specialist
4 days ago
Wuhan, Hubei, China Onto Innovation Full timeOverviewOngoing support for the installation, maintenance and repair of advanced semiconductor equipment is required. As a Technical Field Service Specialist with Onto Innovation, you will be responsible for providing exceptional customer service, troubleshooting complex issues, and ensuring seamless system operations.About the RoleThis position involves...
-
CS Technical Support Specialist
4 weeks ago
Wuhan, Hubei, China ASML Full timeJob SummaryASML is seeking a highly skilled CS Technical Support Engineer to join our team. The successful candidate will be responsible for resolving YieldStar related issues escalated from 1st line teams, developing and implementing solutions to technical problems, and providing on-site support when needed.Key ResponsibilitiesResolve YieldStar related...
-
CS Technical Support Specialist
3 weeks ago
Wuhan, Hubei, China ASML Full timeJob SummaryWe are seeking a skilled Technical Support Engineer to join our team at ASML. The successful candidate will be responsible for resolving complex YieldStar related issues escalated from our country-wide teams.Key ResponsibilitiesDevelop and implement solutions to technical problems escalated from local site CS teams or customers.Generate plans to...
-
Global Instrumentation Support Specialist
4 days ago
Wuhan, Hubei, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full timeWe are seeking a highly skilled and experienced Global Instrumentation Support Specialist to join our team at Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo). The successful candidate will provide exceptional technical support for our customers in Hubei, Hunan, Jiangxi, South China, and Southwest China.About the RoleThe Global Instrumentation...
-
Product Support Specialist
1 month ago
Wuhan, Hubei, China Werfen Full timeJob OverviewWe are seeking a highly skilled Product Support Specialist to join our team at Werfen. This role will be responsible for providing technical support and application expertise to our customers.About the PositionThe successful candidate will be responsible for:Instrument installation, reagent application, and customer trainingDeveloping new special...
-
Wuhan, Hubei, China ASML Full timeAbout the RoleThe Field Service Engineer 2 plays a crucial part in ensuring seamless operations of ASML systems at customer sites, offering expert technical assistance and support.This role requires the engineer to possess a BSc degree in a relevant technical field or equivalent experience. Experience in using computer applications, including data analysis...
-
Wuhan, Hubei, China CNES Beijing Bokai Technology Co., Ltd. Full timeJob Title: VDI Support SpecialistAt CNES Beijing Bokai Technology Co., Ltd., we are seeking a highly skilled VDI Support Specialist to join our team. The ideal candidate will have a strong background in VMware Horizon VDI support and a proven track record of delivering high-quality solutions.We are looking for a candidate with at least 3 years of experience...
-
Product Support Specialist
3 weeks ago
Wuhan, Hubei, China Werfen Full timeJob Overview:We are seeking a highly skilled Product Support Specialist to join our team at Werfen. As a key member of our laboratory diagnostics support team, you will be responsible for providing expert technical assistance to customers, ensuring the optimal performance of our instruments.Key Responsibilities:Instrument installation, reagent application,...
-
Technical Field Service Specialist
4 days ago
Wuhan, Hubei, China Lam Research Full timeAbout the RoleWe are seeking a highly skilled Technical Field Service Specialist to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.
-
Clinical Specialist
3 weeks ago
Wuhan, Hubei, China W. L. Gore & Associates Full timeAbout This Role: We are seeking a Clinical Specialist to develop and maintain high technical competence and knowledge in the field of medical devices. This individual will work closely with the sales team to drive sales growth in specific geographic areas.Key Responsibilities:Develop and maintain advanced technical knowledge and expertise in medical devices,...
-
Wuhan, Hubei, China Werfen Full timeJob OverviewWe are seeking a highly skilled Technical Sales Specialist to join our team at Werfen, located in Wuhan, Mainland China.About the PositionThe successful candidate will be responsible for:Providing expert technical support to customers, ensuring optimal instrument performance.Developing new special tests on our instrument platform.Collaborating...
-
Wuhan, Hubei, China ASML Full timeOverview:ASML is a leading company in the semiconductor industry, and we are seeking a highly skilled Technical Support Engineer to join our team.Salary:$120,000 - $180,000 per year, depending on experience.Job Description:We are looking for a talented Technical Support Engineer to provide expert-level technical support for our lithography equipment. The...
-
Surgical Support Specialist
2 weeks ago
Wuhan, Hubei, China Boston Scientific Full timeAbout the Role:We are seeking a highly motivated Surgical Support Specialist to join our team at Boston Scientific. As a key member of our organization, you will be responsible for providing exceptional support to our clients in the region, driving the adoption of our medical devices, and fostering strong relationships with our customers.Your Key...
-
Technical Product Specialist
4 days ago
Wuhan, Hubei, China Cummins Inc. Full timeAbout the RoleCummins Inc. is a global power leader that designs, manufactures, distributes and services diesel and natural gas engines and related technologies.The estimated salary for this position is $80,000 - $120,000 per year.Job DescriptionWe are seeking an entry-level/early career professional to join our team as a Technical Product Specialist - Power...
-
Technical Operations Specialist
7 days ago
Wuhan, Hubei, China Corning Full timeCorning, a global leader in materials science, is seeking a skilled Technical Operations Specialist to join our team.About CorningWe invent life-changing technologies using materials science, with a sustained investment in research, development, and invention. Our scientific and manufacturing expertise places us at the center of the way the world interacts,...
-
Customer Support Specialist
1 month ago
Wuhan, Hubei, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full timeJob DescriptionAt Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo), we are seeking a highly skilled Customer Service Engineer to join our team. In this role, you will be responsible for providing exceptional support to our customers in Hubei, Hunan, Jiangxi, and other regions in South China and Southwest China.Key Responsibilities:Support the...
-
Technical Process Optimization Specialist
4 days ago
Wuhan, Hubei, China Corning Full timeJob DescriptionWe are seeking a skilled Technical Process Optimization Specialist to join our team at Corning. This is an exciting opportunity to leverage your expertise in manufacturing automation and process optimization to drive business growth and improve efficiency.The successful candidate will have a strong background in mechanical, electrical,...
-
Customer Support Specialist
1 month ago
Wuhan, Hubei, China ASML Full timeAbout the RoleThe Customer Support organization at ASML is responsible for the installation, qualification, repair, and maintenance of our systems at customer sites. We transfer knowledge to our customers through local site Customer Support branches. As a Field Service Engineer 2, you will execute regular and irregular maintenance activities with...
-
Medical Device Technical Advisor
4 days ago
Wuhan, Hubei, China W. L. Gore & Associates Full timeWe are seeking a seasoned Clinical Specialist to join our team at W. L. Gore & Associates, an innovative company that empowers Associates to create value through teamwork and collaboration.The successful candidate will have a strong background in medical devices and a proven track record of developing and maintaining technical competence and knowledge.Key...
-
Technical Equipment Specialist
1 week ago
Wuhan, Hubei, China Maquet (Shanghai) Medical Equipment Co., Full timeAbout the Role:We are seeking a highly skilled Technical Equipment Specialist to join our team in Shanghai. In this role, you will be responsible for installing, maintaining, and repairing medical equipment at customer sites.Job Responsibilities and Essential Duties:Conduct installation preparation, installation, and equipment debugging (mainly including...