Technical Field Service Specialist

4 days ago


Wuhan, Hubei, China Onto Innovation Full time

Overview

Ongoing support for the installation, maintenance and repair of advanced semiconductor equipment is required. As a Technical Field Service Specialist with Onto Innovation, you will be responsible for providing exceptional customer service, troubleshooting complex issues, and ensuring seamless system operations.

About the Role

This position involves regular on-site visits to our customers' facilities to perform installations, diagnose technical issues, and provide training on the use and maintenance of our systems. You will work closely with internal teams to resolve problems and ensure timely project completion.

Responsibilities

  • Provide expert technical support to customers through on-site visits, phone, and email.
  • Diagnose and troubleshoot complex technical issues with semiconductor equipment.
  • Perform installations, upgrades, and repairs of equipment as needed.
  • Train customers on the operation and maintenance of our systems.
  • Collaborate with internal teams to resolve technical issues and improve overall service delivery.

Requirements

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering or related field.
  • A minimum of 3 years of experience in the semiconductor industry, with a focus on technical support or field service.
  • Strong understanding of semiconductor equipment and manufacturing processes.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment and travel frequently.

Compensation and Benefits

We offer a competitive salary range of $80,000 - $110,000 per year, based on experience, plus benefits including health insurance, 401(k) matching, and opportunities for professional growth and development.

About Onto Innovation

Onto Innovation is a leading provider of process control solutions for the semiconductor industry. We are committed to delivering exceptional customer service, innovative technologies, and a collaborative work environment that values diversity and inclusion.



  • Wuhan, Hubei, China Lam Research Full time

    About the RoleWe are seeking a highly skilled Technical Field Service Specialist to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.


  • Wuhan, Hubei, China Onto Innovation Full time

    Onto Innovation is a leading provider of process control solutions for the semiconductor industry. We are seeking a highly skilled Field Service Specialist to join our team.Job Summary & ResponsibilitiesResponsibilitiesProvide on-site technical support and installation services for our customers.Diagnose and troubleshoot complex equipment and systems.Conduct...


  • Wuhan, Hubei, China Alfa Laval Full time

    About the RoleAt Alfa Laval, we're committed to delivering exceptional service to our customers. As a Field Service Specialist, you'll play a critical role in ensuring our customers receive the best possible support.Key ResponsibilitiesExecute maintenance and minor repairs on standard products at customer sites.Investigate and resolve technical problems on...


  • Wuhan, Hubei, China Alfa Laval Full time

    About the RoleAt Alfa Laval, we're committed to accelerating success for our customers, people, and planet. As a Field Service Specialist, you'll play a crucial part in this mission.Your Key ResponsibilitiesExecute maintenance and minor repairs on standard products at customer sites.Investigate and resolve technical problems on standard products at customer...


  • Wuhan, Hubei, China Onto Innovation Full time

    At Onto Innovation, we are seeking a highly skilled Field Service Engineer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring the smooth operation of our complex equipment and systems.Key Responsibilities:Install and commission equipment at customer...


  • Wuhan, Hubei, China Lam Research Full time

    The RoleWe are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a key member of our Customer Support Business Group, you will play a critical role in ensuring the operational excellence of our complex semiconductor equipment.Key ResponsibilitiesProvide on-site repair, maintenance, and installation services for Lam's...


  • Wuhan, Hubei, China Maquet (Shanghai) Medical Equipment Co., Full time

    About the Role:We are seeking a highly skilled Technical Equipment Specialist to join our team in Shanghai. In this role, you will be responsible for installing, maintaining, and repairing medical equipment at customer sites.Job Responsibilities and Essential Duties:Conduct installation preparation, installation, and equipment debugging (mainly including...


  • Wuhan, Hubei, China Cummins Inc. Full time

    About the RoleCummins Inc. is a global power leader that designs, manufactures, distributes and services diesel and natural gas engines and related technologies.The estimated salary for this position is $80,000 - $120,000 per year.Job DescriptionWe are seeking an entry-level/early career professional to join our team as a Technical Product Specialist - Power...


  • Wuhan, Hubei, China ASML Full time

    About the PositionThe Customer Support organization at ASML is responsible for the installations, qualification, repair and maintenance of our systems at customer sites.As a Field Service Engineer, you will execute regular and irregular maintenance activities with considerable independency and under limited supervision.Key ResponsibilitiesGather all...

  • Clinical Specialist

    3 weeks ago


    Wuhan, Hubei, China W. L. Gore & Associates Full time

    About This Role: We are seeking a Clinical Specialist to develop and maintain high technical competence and knowledge in the field of medical devices. This individual will work closely with the sales team to drive sales growth in specific geographic areas.Key Responsibilities:Develop and maintain advanced technical knowledge and expertise in medical devices,...


  • Wuhan, Hubei, China Corning Full time

    Job DescriptionWe are seeking a skilled Technical Process Optimization Specialist to join our team at Corning. This is an exciting opportunity to leverage your expertise in manufacturing automation and process optimization to drive business growth and improve efficiency.The successful candidate will have a strong background in mechanical, electrical,...


  • Wuhan, Hubei, China Atlas Copco Full time

    We are seeking a skilled Technical Service Engineer to join our team in Chicago. As a Technical Service Engineer, you will be responsible for providing technical guidance and support to customers on the installation and maintenance of air compressors.The ideal candidate will have a strong background in mechanical engineering and at least 2 years of...


  • Wuhan, Hubei, China Corning Full time

    Corning, a global leader in materials science, is seeking a skilled Technical Operations Specialist to join our team.About CorningWe invent life-changing technologies using materials science, with a sustained investment in research, development, and invention. Our scientific and manufacturing expertise places us at the center of the way the world interacts,...


  • Wuhan, Hubei, China ASML Full time

    About the RoleThe Field Service Engineer 2 plays a crucial part in ensuring seamless operations of ASML systems at customer sites, offering expert technical assistance and support.This role requires the engineer to possess a BSc degree in a relevant technical field or equivalent experience. Experience in using computer applications, including data analysis...


  • Wuhan, Hubei, China Siemens Energy Full time

    Transformer Maintenance SpecialistAbout the JobWe are seeking an experienced High Voltage Service Engineer to join our team in Wuhan, China. The successful candidate will be responsible for performing service tasks such as installation, commissioning, upgrades, and routine maintenance of transformers.Key ResponsibilitiesPerform on-site and remote...


  • Wuhan, Hubei, China Cummins Inc. Full time

    Cummins Inc. seeks a skilled Product Design Technician to join our team. As a Technical Specialist, you will be responsible for creating and maintaining product specifications utilizing Geometric Dimension and Tolerancing, while positively impacting the organization's performance.Main Responsibilities:Ensure model and drawing quality.Create and maintain...


  • Wuhan, Hubei, China Lam Research Full time

    Lam Research is seeking a seasoned Field Service Engineer to join our Customer Support Business Group. As a key member of our team, you will be responsible for delivering exceptional customer support throughout the lifecycle of our customers' equipment.The Group You'll Be A Part OfOur Customer Support Business Group is dedicated to enabling our customers...

  • Service Engineer

    3 weeks ago


    Wuhan, Hubei, China Atlas Copco Full time

    About the RoleAs a Service Engineer at Atlas Copco, you will be responsible for providing technical guidance on the installation and maintenance of our air compressors. Your primary goal will be to ensure that our clients' equipment runs smoothly and efficiently.Main ResponsibilitiesProvide technical guidance on the installation of new equipment and offer...


  • Wuhan, Hubei, China W. L. Gore & Associates Full time

    We are seeking a seasoned Clinical Specialist to join our team at W. L. Gore & Associates, an innovative company that empowers Associates to create value through teamwork and collaboration.The successful candidate will have a strong background in medical devices and a proven track record of developing and maintaining technical competence and knowledge.Key...


  • Wuhan, Hubei, China Werfen Full time

    Job OverviewWe are seeking a highly skilled Technical Sales Specialist to join our team at Werfen, located in Wuhan, Mainland China.About the PositionThe successful candidate will be responsible for:Providing expert technical support to customers, ensuring optimal instrument performance.Developing new special tests on our instrument platform.Collaborating...