Global Instrumentation Support Specialist
4 days ago
We are seeking a highly skilled and experienced Global Instrumentation Support Specialist to join our team at Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo). The successful candidate will provide exceptional technical support for our customers in Hubei, Hunan, Jiangxi, South China, and Southwest China.
About the RoleThe Global Instrumentation Support Specialist will be responsible for providing installation, basic training, repair, and maintenance support for morphology instruments across these regions. With strong analytical skills and attention to detail, you will ensure that our customers receive timely and effective support, helping them to optimize their instrument performance and productivity.
Key Responsibilities- Provide on-site installation, basic training, repair, and maintenance services for morphology instruments in Hubei, Hunan, Jiangxi, South China, and Southwest China.
- Collaborate with cross-functional teams to identify and resolve technical issues, ensuring seamless instrument performance and customer satisfaction.
- Maintain accurate records of customer interactions, including issue resolution, product installations, and training sessions.
To succeed as a Global Instrumentation Support Specialist, you will need:
- A degree in a relevant field, such as engineering, physics, or biology.
- Proven experience in instrumentation support, repair, and maintenance.
- Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
- Excellent communication and interpersonal skills, with fluency in English.
In return for your expertise and dedication, we offer a competitive salary range of RMB 250,000 - RMB 400,000 per annum, depending on experience. You will also enjoy a comprehensive benefits package, including medical insurance, retirement plans, and opportunities for professional growth and development.
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