Field Service Specialist

3 weeks ago


Wuhan, Hubei, China Onto Innovation Full time

Onto Innovation is a leading provider of process control solutions for the semiconductor industry. We are seeking a highly skilled Field Service Specialist to join our team.

Job Summary & Responsibilities

Responsibilities

  • Provide on-site technical support and installation services for our customers.
  • Diagnose and troubleshoot complex equipment and systems.
  • Conduct quality checks and approve operational readiness of equipment.
  • Train customers on equipment operation and maintenance.
  • Serve as a liaison for administrative and technical matters with customers.
  • Interpret customer needs and clarify responsibilities for problem resolution.

Qualifications

Qualifications

  • Bachelor's degree in a related field of engineering.
  • Minimum 3 years of experience in the semiconductor industry.
  • Proven ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Onto Innovation offers a competitive salary and comprehensive benefits package, including health, dental, and vision insurance, 401(k) plan, and employee stock ownership program (ESOP). We provide a collaborative working environment and resources to support success.



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