Technical Service Representative

6 days ago


Shanghai, Shanghai, China International Flavors & Fragrances Full time

About the Role

We are seeking a highly skilled and experienced Pharmaceutical Solutions Specialist to join our team at International Flavors & Fragrances. As a key member of our Application Development team, you will be responsible for providing technical support and guidance to our customers in the pharmaceutical industry.

Key Responsibilities

  • Partner with our commercial team to understand customer needs and develop strategic plans to meet those needs.
  • Provide technical expertise and support to customers, including troubleshooting, product development, and process optimization.
  • Collaborate with our research and development team to develop new products and technologies that meet customer needs.
  • Ensure product quality and performance standards meet customer expectations through continuous evaluation and improvement.
  • Present technical papers and presentations to customers and industry events to promote our products and technologies.

Requirements

  • Bachelor's degree or higher in a relevant field, such as pharmaceutical science or a related industry field.
  • At least 3 years of experience in a pharmaceutical company or industrial position, with a strong understanding of formulation and product development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
  • Ability to travel up to 60% of the time, with occasional international travel.

About Us

International Flavors & Fragrances is a leading global company that provides high-quality ingredients and solutions to the food, beverage, and personal care industries. We are committed to innovation, quality, and customer satisfaction, and we are seeking a talented and motivated individual to join our team.



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