Market Development Specialist

2 weeks ago

Shanghai, Shanghai, China Expedia Group Full time

Expedia Group Market Development Specialist

The primary responsibility of this role is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base. The successful candidate will work with lodging partners within their assigned territory to maximize production potential in the marketplace.

Key Responsibilities:

  • Develop strong partnerships by providing relevant data insights and high-quality consulting services to hotel partners, including revenue management advice and marketing opportunities on the Expedia Group marketplace.
  • Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion.
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs.
  • Secure seasonal deals and promotions to support the brands' merchandising and marketing efforts.
  • Continuously promote and develop hotel partners' engagement with Expedia Group's full suite of tools and services, including unique market insights, in-house revenue management tools, marketing and merchandising opportunities, and specialized brands.
  • Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives).
  • Guide and support Hotel Partners to deliver the best traveler experience.
  • Promote self-service tools and provide regular training to improve skills.
  • Travel for partner visits up to 20% of the time.

Requirements:

  • 0-2 years of experience in account management, partner/client success, consultative sales, or related field.
  • Proficient in English & Mandarin.
  • Passionate about travel.
  • Ability to work independently and collaboratively with a diverse team.
  • Possess a strong appetite for innovative technology, fast-changing business environment, and data-driven decision-making.
  • Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team.
  • Present ideas and directives clearly and persuasively.
  • Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
  • Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group.
  • Possess a growth mindset, consistently using feedback to improve in role.
  • Relationship builder; earns the confidence of others, bridges and sustains solid partnerships based on mutual support through a collaborative style.
  • Drive for results.

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