E-commerce Operation Manager

7 days ago

Shanghai, Shanghai, China AkzoNobel Full time

About AkzoNobel
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let's paint the future together.

For more information please visit

2024 Akzo Nobel N.V. All rights reserved.

Job Purpose
Be responsible for GMV, sell out, sell in performance and profit for all ecommerce platforms incl. Tmall, JD, Douyin, PDD,etc.

Key Accountabilities

  • As online channel operation manager , this role will plan target , lead team and agency to land with operation plan details and review sales results and other relevant KPI & ROI.
  • Yearly & monthly sell through & product assortment planning co-working with EC product team.
  • Planning the performance marketing spend with agency to optimize the ROl in line with the budget.
  • Co-work with marketing team on the planning & execution of platform IP collaboration.
  • Maintain strategic partnership with EC platforms on product innovations & annual business planning.
  • Other tasks assigned by business needs.
  • Support team to fulfil business integration online to offline, including cross channel /functional business partnership development, target setting, based on business model alignment to develop roadmap and land key actions .

Experience

  • Bachelor Degree
  • Tmall / JD / PDD / Douyin hands on experience 5 years +
  • English written level reporting
  • Data driven planning, being able to balance between sales and profit
  • B2C distribution & retail dealer management experience is a must
  • Preferred FMCG background , purpose is to make sure the candidate understands of consumer centric spirit and deliver brand image while remaining operational excellence
  • Self-starter, passionate to job tasks
  • Quick to adapt and eager to learn
  • Logic & analytical mindset
  • Being able to handle conflict or challenge with good internal personal skill
  • Flexible to some level of travel

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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