Account Manager, Shanghai
4 weeks ago
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Account Manager We're looking for a communicative and proactive Account Manager to realise our APAC growth. As an Account Manager at Adyen, you'll be managing relationships with international merchants across multiple industries and multiple channels, so life is never dull. What you'll do Be fully responsible for the success and satisfaction of your merchants Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience Grow your accounts Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate any internal project regarding your merchants Work and collaborate with colleagues in the global Adyen team Who you are You can manage complex projects to achieve the best results You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive You're passionate about pushing boundaries and creating value in the payment space You enjoy working in uncertain situations, and you can deal with ambiguity You're an excellent communicator who can build relations at all levels You can work seamlessly with a global, multicultural team You're a native Mandarin speaker and have full professional proficiency in English You have professional working experience in China
Please note that this role is a full-time position in Shanghai. It will require a relocation in case you live outside of Shanghai.
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