Field Service Team Manager

4 months ago

Shanghai, China Alfa Laval Full time

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

About the job:

Main areas:

Duties and responsibilities shall include but not limited to:

Carrying out site commissioning jobs as instructed Implementation of related Company rules and regulations within the team; Supervising team personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution; Safety audit and education to team mebmers; Ensuring the implementation of Quality Management system within the team; Ensuring team utilization in reasonable level; Management of project commissioning process and their commissioning margin; Improve team members’ paper works; Supervise and approve of team members’ reimbursement; Competence development of team; Maintain good relationship with customers

Support Areas:

Assist in managing planning coordination of new commissioning and service assignments; Assist in maintaining and monitoring related records and reports and order fulfilment functions to ensure timely customer services; Investigative activities in connection with sales of services, repairs and spare parts, preliminary on service jobs onboard ships. Other allied jobs, which are assigned by the Company/supervisor from time to time.

What you know:

Knowledge & Skills :

Engineering background with good hands-on electrical and mechanical technical skills is preferred; It is preferred if you have worked for minimum 3 years in Marine field; Experience in coordination and planning of a mobile work force; Good communication is preferred; Good management and leadership skills is preferred; Fluent English is preferred

Attitude :

Flexible can do and will do attitude Co-operative Responsible Customer oriented Ability to meet deadlines and work under pressure

Motivation :

Is driven by delivering good internal/external customer service within field of expertise and by ensuring Alfa Laval´s long-term profitability.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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