宴会销售总监 Director of Events

5 months ago

Huang Pu Qu, China Hilton Full time
宴会销售总监 Director of Events(

Job Number:

HOT0AQE5)

Work Locations

:Conrad Shanghai789 East Nanjing RoadShanghai200001

宴会销售总监主要负责确保宴会统筹部与前厅部及其它部门的沟通协调。他/她要指导所有活动，并有明确的责任保证小组提供高质量标准的服务，同时制定及实施销售计划所规定的行动计划

作为宴会销售总监，您将应以最高标准完成以下任务：

全面负责酒店所有产品的宣传与销售工作，包括但不限于宴会，客房，婚姻，餐饮等

带领团队完成酒店设定的销售目标及相关任务。

·制定销售计划并确保所有团队成员按照计划执行对所负责的地区或行业的客户进行维护及开发，通过电话销售，当面拜访等形式了解客户需求并最终达成销售。

·总结管理酒店的销售流程。定期对销售进行工作评估，确保每个销售人员完成销售目标

·监管销售的产值并且根据市场变化调整销售的行动。

·组织出差的计划表并且管理出差的经费，优化市场销售力度。

·与会展公司，会议服务公司，旅行社和希尔顿区域销售办公室建立良好的联系。

·使宴会销售部的每一位员工了解自己的职责，目标，成绩，一年两次对员工进行评估。

·亲自管理及维护重要的客户。

·建立个人销售的目标，并且挑选重要的客户。

·与销售部，市场传讯部和收益管理部共同调整团队定房，完成酒店内部最大生产力。

确保销售团队可以高效地制作完成报价，合同发送给客户并及时跟进，邀约客户进行酒店参观。

·确保部门及时发送团队工作单，宴会工作单同时确保相关部门接收到相关信息

·主动收集市场及行业信息与销售团队其他成员分享，抓住商机并最终转换为生意确认下来。

·了解并熟悉竞争对手的所有产品信息，包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等，并及时反馈信息给商务发展总监/销售部总监。

·在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。

·组织定期的会议，确保销售团队与酒店运作团队有效的沟通，并协助宴会销售部或运营部跟进宴会或会议中发生的事件。

·无论何时，最大化增加销售额，并对团队及宴会收入进行有效的预测。

·负责部门相关部分的预算制定，并积极参与预测及市场计划的制定。

·定期给员工进行培训，确保团队熟悉酒店产品及流程，可以高效的发掘客户需求并为之提供专业的定制服务。

·定期分析客户产量及客源市场结构，预判市场发展趋势并提前设计产品及渠道以便抓住商机。

·领导销售团队达到部门目标。

·组织并主持每周团队及宴会沟通会议，以及大型活动沟通会。

·通过防火生命安全员的建议，确保大型活动的规范操作并及时纠正危险区域。

·与餐饮部紧密合作确保维护酒店卫生和食品安全控制标准。

·确保销售人员了解的基本训练和食品安全卫生控制准则，以及处理有关食品卫生的投诉程序。

·与餐饮部联络发展新概念，主题菜单，设以满足客人需要，提供更好的选择以提高收入。

·酒店服务行业是一个24小时不间断营运的行业。必须确保随时提供热情周到的服务。

·如有必要，该部门有权更改或补充该职位描述。

·完成任何其他合理的职责和被指派的职责。

希尔顿宴会销售总监始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准。

·诚挚待客：自愿全心全意为宾客提供无与伦比的绝佳体验

·正直诚信：时时刻刻为所应为

·领导核心：力争在业界和所在社区都位居领导地位

·团队合作：所有工作中积极发扬团队合作精神

·主人翁精神：勇于为自己的行动负责并敢于做出决定

·即时行动：以刻不容缓的态度和纪律运营

·大学专科。

·良好的中英文读写能力。

·能在强压下胜任工作。

·了解本地客户的情况并具有很强的市场分析能力。

·拥有一定的客户资源。

·具备设立最适合酒店的总体营业目标及行动方案的能力。

·了解本地客户的情况并具有很强的市场分析能力具有良好的沟通技巧。

·具备高效地推广和将品牌定位在理想的水平的能力。

·掌握政治，经济和社会方面的知识及市场趋势。

·具有良好的沟通技巧，处理危机的知识和能力。

EOE/AA/Disabled/Veterans

Schedule

:Full-timeBrand:Conrad Hotels & Resorts

Job

:Sales

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