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Fulfilment Project Implementation Manager
7 months ago
Job ID: CN
Date posted: 20/06/
WHO YOU AREBe the expert and take responsibility for implementing project in Customer Fulfilment.
Actively lead and enable change in relation to the assigned projects.
Act as an internal consultant within the market CFF organization and offer know-how transfer in the area of project implementation.
Create the right prerequisites in the organization to enable the growth agenda and secure the Group and market Customer.
Fulfilment agenda is translated into the market Fulfilment Development and Multichannel Network organization.
A DAY IN YOUR LIFE WITH US
Responsible for securing the successful implementation of global and local projects and process changes and co-ordinate all relevant readiness initiatives in the organization.
Responsible for leading all involved stakeholders in the country organization towards a successful implementation including working across functions, evaluating the impact of the implementation on the customer experience and existing working methods, compiling the relevant implementation material, aligning the implementation plans and providing follow up
and status reports.
Responsible for steering communication and change management in a controlled way to maximize motivation for all people involved to embrace and support the implementation.
Responsible for managing and securing the transfer of knowledge to the line organization as well as to relevant functions within the commercial team and other relevant stakeholders.
Responsible for compiling and maintaining a project portfolio and implement it as a business-steering instrument.
Responsible for clarifying and securing the necessary prerequisites, including correct budget, resources and business plan input on country and store level, in co-operation with the respective functions.
Responsible for preforming gap/risk analyses and initiate the necessary risk mitigation activities in preparation for implementation.
Responsible for constantly monitoring performance against agreed budget and goals of current projects and process improvements, inform the correct stakeholders and take action accordingly.
Contribute with both knowledge and expertise to optimal operational and multichannel development, related business- and process forums, sourcing activities as well as to all matrices, global and market initiatives and competence networks.
Responsible for setting up, developing and leading the dedicated market solution responsible networks
TOGETHER AS A TEAM
Were the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If youve wonder whos responsible for finding effective and efficient ways of picking up the products for our customers, thats us. Were passionate about working together to improve the customer experience at IKEA
