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Sr. Business Ops Manager, CN Global Selling
6 months ago
[Key Job Responsibilities]
Senior business program manager will be responsible for driving programs related to New Seller success at key product/features adoption. This role requires program management mindset and capability - most critically Invent and Simplify.
You will work with internal sales teams, and derive initiatives for Seller experience improvement across key products/features during new seller onboarding journey. Your will perform deep dives to derive analytical insights, and share data driven insights to discuss & influence stakeholders, including but not limited to China sales teams, PMO team, Marketplace partners, and global central functions.
The ideal candidate should be able to work in a cross functional, cross cultural and fast-paced environment; has persistent learning appetite, superb analytical capability, strong inter-personal & communication skills, along with an intense customer obsession and ownership. You will be expected to be innovative, yet frugal, and strong in delivering result.
A day in the life
There is no typical day as program manager. You could start the day with an early meeting debating with global counterparts, or brainstorming session on a critical issue surfaced during biz review, or self-studying latest industry trends you are interested in, or fire-fighting an urgent escalation.
The topics you encounter are seldom repetitive, and most likely they are across a broad range of data analytics, program plan, to deal execution and opportunity optimization. In Amazon, it’s always Day 1
About the team
This diverse team is composed by talents across business minded strategy consultant, seasoned sales leader with program excellence to out-going data guru and detail-oriented caring peers. They are diverse in background, years of experience, or music preference, yet shared similar believes on maintaining
•a curious mind for new topics they encounter
•a long-term relationship with people they engage
•a genuine optimism to problems they need to solve
If you want to join this evergreen learning group full of fun and interesting people, apply now - to work hard, have fun and make history - together
BASIC QUALIFICATIONS
- Bachelor’s degree or Master's degree- 10+ years of professional experience in sales operations, program management, or other related field
- Outstanding verbal and written communication and collaboration skills in Chinese and English
- Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task
- Demonstrated track record to work in a cross-functional and international environment, to lead by influence and earn trust at all levels
- History of teamwork and willingness to roll up one's sleeves to get the job done
- Excellent analytical skills and problem solving skills. Demonstrated ability to interpret data and make business recommendations
- A track record of delivering projects on time and within budget
- Genuine and intense customer focus
- Excel proficiency is preferred
- Desire to work in a fast-paced, challenging, yet innovative environment
PREFERRED QUALIFICATIONS
Experience with e-commerce, tech / Internet, or in-house / strategy consultant