Senior Catalog Associate

5 months ago


Beijing, China Amazon (China) Holding Company Limited Full time
Job Profile – Catalog Associate – Retail Business Services (RBS)
Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third party marketplaces, ecommerce platforms, web services for developers.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team offers eligible vendors a dedicated focus on high-quality product detail and discoverability, to drive traffic and conversion of their selection. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The AVS (Amazon Vendor Service) Catalog Associate is the entry-level role in the RBS organization. AVS team ensures the priority processing of catalog and merchandising vendor services. The Amazon Vendor Service is aimed at improving the overall Amazon vendor experience. The service performance (speed and completeness) is essentially driven by the quality, timeliness, and pro-activeness of the product information provided by the manufacturer.
Roles and Responsibilities:
· Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
· Maintain records of day-to-day work by updating trackers to reflect work done.
· If there is a possible default on SLAs (Service Level Agreement) or quality, flag the escalation in time to the manager or lead.
· Communicate with JP retail team via business mail, collect business requirements and reflect on daily operation to improve catalog service and customer online experience.

BASIC QUALIFICATIONS

· Bachelor degree or above
· Being proactive in attitude, willing to explore new things and being curious
· Fluent in both written and reading Japanese (Passed JLPT N1)
· Good written and reading skills in English
· Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely
· MS Office proficiency (Word, Excel, PowerPoint) – especially in Excel, being skillful to mine voluminous data for specific detail according to instructions provided.
· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
· Strong learning ability
· Ability to work under pressure with high volume workloads or complex circumstances; comply with Service Level Agreement is also required
· Experience in creating/leading operational process

PREFERRED QUALIFICATIONS

· Working experience in Japan is preferred
· Experience working on process improvement processes like Kaizen etc. is a plus
· Project Management Skills
· Tech skills, such as SQL, Python (process automation), RPA techniques (Robotic Process Automation)



  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About the Role:We are seeking a highly motivated and organized Senior Catalog Associate to join our team at Amazon (China) Holding Company Limited. This role is an excellent opportunity for individuals who are passionate about working in a dynamic environment and are looking to develop their skills and expertise.Job Summary:The Senior Catalog Associate will...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About the Role:The Amazon Vendor Service (AVS) team is seeking a highly motivated and detail-oriented Catalog Associate to join our team in Beijing, China. As a Catalog Associate, you will play a critical role in ensuring the accuracy and completeness of product information for our vendors.Key Responsibilities:Handle day-to-day volumes of assigned tasks and...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    Job SummaryAmazon.com operates in a global e-commerce environment, and the Retail Business Services (RBS) group plays a crucial role in the online product lifecycle and buying operations. The Sr. Catalog Associate is responsible for ensuring products' buyability on the Amazon website, impacting customer buying decisions and online user experience.Key...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About the RoleThe Sr. Catalog Associate is a key member of the Retail Business Services team, responsible for ensuring the buyability of products on Amazon's website. This role requires strong analytical skills, effective communication, and the ability to work under pressure to meet Service Level Agreements.Key ResponsibilitiesHandle daily tasks and ensure...


  • Beijing, China Amazon (China) Holding Company Limited Full time

    Job summaryJob Profile – Sr. Catalog Associate – Retail Business Services (RBS)Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third party marketplaces, ecommerce platforms, web services for developers.The RBS group is an integral part of...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    Role OverviewThe AVS (Amazon Vendor Service) Catalog Associate is an entry-level role in the RBS organization. This position ensures the priority processing of catalog and merchandising vendor services, aimed at improving the overall Amazon vendor experience. The service performance is driven by the quality, timeliness, and pro-activeness of the product...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    Amazon (China) Holding Company Limited is seeking a highly skilled Senior Product Catalog Coordinator to join their team. This role plays a vital part in ensuring the buyability of products on Amazon's website, impacting customer buying decisions and online user experience.About the RoleThe Senior Product Catalog Coordinator will work closely with program...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About the RoleThe Amazon Vendor Service (AVS) team is seeking a highly motivated and detail-oriented Catalog Operations Associate to join our team in China. As a key member of our team, you will be responsible for ensuring the timely and accurate processing of product information for our vendors.Key ResponsibilitiesHandle day-to-day volumes of assigned tasks...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About Amazon.comAmazon.com is committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. By providing customers with low prices, a vast selection, and convenience, Amazon.com continues to grow and evolve as a world-class e-commerce platform. The company's DNA is driven by the...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About Amazon.comAt Amazon.com, we're committed to being Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. To achieve this, we're constantly innovating and evolving as a world-class e-commerce platform. Our team of experts comes together to research and develop technology that improves the...


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    Job OverviewAt Amazon (China) Holding Company Limited, we are committed to delivering exceptional customer experiences across our diverse range of businesses.We are seeking a highly skilled Catalog Associate to join our Retail Business Services team in Beijing, China.


  • Beijing, Beijing, China Amazon (China) Holding Company Limited Full time

    About Amazon.comAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.About Vendor Consultant ProgramThe...


  • Beijing, China Veeva Systems Full time

    The Role China SFA is a SaaS CRM product defined and built specifically in China, for China. We are looking for functional QA/Senior QA Engineers with BlackBox and Automation testing experience to be part of the energy team. What You’ll Do Responsible for functional testing upon web, WeChat, WeCom, and iOS app Work closely with product managers,...


  • Beijing, Beijing, China Parexel Full time

    Career OpportunitiesParexel is a leading global biopharmaceutical services company. We provide full-service contract research, clinical trials, and drug development solutions to the pharmaceutical, biotechnology, and medical device industries.Job Description:Senior Clinical Research AssociateAbout the Role:The Senior Clinical Research Associate will be...


  • Beijing, Beijing, China Parexel Full time

    About UsParexel is a global leader in clinical research services. Our team is dedicated to delivering innovative solutions that help our clients bring life-changing treatments to market.Job SummaryWe are seeking an experienced Clinical Research Associate I to join our team as a Senior Clinical Research Associate Lead. This role will be responsible for...


  • Beijing, Beijing, China SHA Fortrea Pharmaceutical Research & Development (Beijing) Co Ltd Shanghai Branch Full time

    Job OverviewServing as a leading global contract research organization, Fortrea is dedicated to delivering clinical development solutions across diverse therapeutic areas. As a key member of our team, you will play a vital role in transforming the drug and device development landscape for partners and patients worldwide.ResponsibilitiesAs a Senior Clinical...


  • Beijing, Beijing, China Veeva Systems Full time

    The RoleAt Veeva Systems, we are seeking a skilled Senior/Associate QA Engineer to join our energy team. This role will be responsible for functional testing of our SaaS CRM product, with a focus on Black Box and automation testing.Key ResponsibilitiesDesign and execute functional testing strategies for our web, WeChat, WeCom, and iOS applicationsCollaborate...


  • Beijing, Beijing, China IQVIA Full time

    About the RoleThis is an exciting opportunity to join our team as a Senior Clinical Research Coordinator - Global Studies. As a key member of our team, you will be responsible for providing high-quality administrative support to our clinical study management team.Key ResponsibilitiesProvide study-level administrative support to the clinical study management...


  • Beijing, Beijing, China Tencent Full time

    Job SummaryAs a Senior Fundraising Associate at Tencent Investments, you will be responsible for developing and maintaining strong relationships with existing investors of our USD and RMB funds. You will have a clear understanding of investors' needs and channel feedback to our internal investment teams effectively. Additionally, you will establish local and...


  • Beijing, Beijing, China Tencent Full time

    Job SummaryTencent Investments is seeking a highly skilled Fundraising Senior Associate to join our team in Hong Kong/Beijing. As a key member of our fundraising team, you will be responsible for developing and maintaining strong relationships with existing investors, generating presentation content for annual events, and working with our finance team to...