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Business Ops Manager

6 months ago


Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon strives to be the Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Asia Global Selling team acts as the primary interface between Amazon and our Selling partners. We obsess over providing world class support to Selling Partners selling on the Amazon. We strive to predict the Selling Partners’ needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our Selling Partners better serve their customers.

Key job responsibilities
- Execute detailed tasks of cross-functional initiatives to drive launch and keep a program running, include but not limited to: localization of global program, gather business/Seller requirements, identify appropriate resources needed, assemble the right project team, coordinate between teams, goal setting, marketing initiatives, develop milestones and launch schedule to ensure timely and successful delivery of the project/program.
• Work closely with Global and CN partners in programs throughout their lifecycle from program planning, implementation, Selling Partner engagement, result delivery and tracking, as well as continuous program operation efficiency improvement.
• Actively seek solutions through logical reasoning and data interpretation skills, identify trends to spot for opportunities and blockers. Apply sound judgement to escalate on a timely manner, be able to articulate and communicate issues as well as status in a concise manner. Devise improvement suggestions targeting needle mover and shaker, and bring value added opportunities to Amazon programs and products.
• Measure and report program/product improvements through feedback received from all stakeholders, evaluate possible impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet compliance/business objectives.
• Demonstrates time-management skills and ability to work independently with good prioritization

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company