Customer support engineer

Description : - Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate. - Evaluate and diagnose problems and make...

What you’ll do: Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication. Serve as point of contact on customer escalations and ensure customer issues are resolved meticulously. Work with AppsFlyer’s Engineering and Product teams on escalations and...

Job DescriptionOverview  We are seeking a talented and motivated Software Application Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and Customer Engineering team. Our Customer Engineering team is a global team helping customers easily use our software tools and services. The Customer Engineering...

Overview The role of the Enterprise Support Solutions Specialist is to drive and secure Microsoft Unified Support opportunities, ensuring that clients receive comprehensive support throughout all phases of the product lifecycle. This position is essential for enhancing customer satisfaction and optimizing their utilization of Microsoft products. At...

Job Description Overview We are seeking a talented and motivated Software Application Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and Customer Engineering team. Our Customer Engineering team is a global team helping customers easily use our software tools and services. The Customer Engineering...

Job Description Task 1 – CSR External tasks (MANAGING CUSTOMER RELATIONS AND SATISFACTION) Draw up commercial offers for all activities align with the company's commercial policy Assess the customer expectations, propose best commercial solution Fulfill SHE commitments to customers, Ensure customer's satisfaction Carries out the initial processing...

Description : Your responsibilities: You will be responsible for the sales and support work of THB products, timely & efficiently preparing the tender document and quotation, attending the tender activities and other sales works. You will be following up the whole tender process, recording and analyzing the tender result. You will support to...

Job DescriptionResponsibilities Design, develop, and maintain applications and models using modern technologies and frameworks. Contribute to the development of the industry-leading new state of the art AI inferences and frameworks.Write clean, efficient, and well-documented code following best practices and coding standards. Perform code reviews, testing,...

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

Job Description Overview  We are seeking a talented and motivated Model/Middleware/Driver Optimization Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and Customer Engineering team. Our Customer Engineering team is a global team helping customers easily use our software tools and services. The...

Introduction to the job ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers – to...

Job SummaryWe are seeking a highly skilled Application Engineer to join our team at 8944 SigmaTEK Systems, LLC (China). As an Application Engineer, you will be responsible for providing technical support to our customers, analyzing their technical needs, and suggesting solutions.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

Sales Supp. Specialist-Customer SupportAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.Your...

About ASMLASML is a leading provider of lithography machines that enable the production of faster, cheaper, and more energy-efficient microchips. Our company brings together creative minds in science and technology to develop innovative solutions for the semiconductor industry.Job SummaryWe are seeking a highly skilled Customer Service Engineer to join our...

Job DescriptionResponsibilities Design, develop, and maintain applications and models using modern technologies and frameworks. Contribute to the development of the industry-leading new state of the art AI inferences and frameworks.Write clean, efficient, and well-documented code following best practices and coding standards. Perform code reviews, testing,...

Job OverviewThe role involves the installation of equipment at client sites, which includes the setup of new features, unloading components, inspecting for any damage, assembling, aligning, and testing the machinery. You will be responsible for analyzing the applicability, accuracy, and compliance with design specifications, and making recommendations for...

Quantum is seeking a highly skilled and experienced Solutions Technical Support Engineer to join our dynamic team. As a key member of the Advanced Solutions Product and Technical Support team, you will play a crucial role in providing customer technical support for a variety of Quantum storage products including designing and architecting storage solutions...

Job Description s: * Support with the preparation of quotations . by gathering the necessary information and calculations for quotation creation; * Give first level support for sales-related inbound customer inquiries; * Follow up with customers (if delegated by Field / Inside Sales); * Coordinate internal inquiries and act as interface between Field /...

Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance. Demonstrates the ability to follow all checklists...

Job DescriptionAmazon Connect Technology Services (Beijing) Co., Ltd. is seeking a highly motivated and detail-oriented Data Center Technical Support Engineering Operations Intern to join our team.Job SummaryThe Data Center Technical Support Engineering Operations Intern will assist in providing technical support to ensure the data center's mechanical,...