Customer Service Engineer

7 months ago

Beijing, China ASML Full time

Introduction to the job

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers – to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and work in Beijing office.

Role and responsibilities

The Customer Support Organization with offices in different regions is responsible for the installation, qualification, repair and maintenance of the ASML systems at the customer site and is responsible for the necessary transfer of know-how to the customer.

Education and experience

BS degree in an Engineering Field or equivalent experience.1~6 years’ experience knowledge of semiconductor industry are highly appreciated

Skills

• Ability to complete assignments with attention to detail and high degree of accuracy.

• Proven ability to perform effectively in a demanding environment with changing workloads.

• Work independently or as part of a team and follow through on assignments with minimal supervision.

• Clear and effective communication skills.

• Ability to establish and maintain cooperative working relationships with co-workers and customer.

• Strong customer focus and commitment to Customer Satisfaction.

• Work according to a strict set of procedures within the provided timelines.

• Ability to train and mentor Engineers and customer employees.

• Basic verbal and written language skills in English

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Other information

工作地点

北京市通州区科创十三街18号院【锋创科技园】

Need to know more about applying for a job at ASML? Read our .

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our .

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