Non-Tire Service Specialist 非轮胎订单服务专员

3 months ago


Yangpu District, China Continental Full time

职位描述

Maintain and manage Non-Tire ordering Platform. Provide pre-sales service, order tracking and after-sales service for platform customers to ensure the customer satisfaction and make the platform runs smoothly.

Merchandise Platform Management

Maintain and update Merchandise information on the platform, besides pictures, price, training and promotion Update ordering information on platform Provide practical suggestions for business system update

Order Management

Provide presales service to platform customers, parts number check as customer requirement Manage & handle orders to ensure timely delivery Tracking order logistic and quality, quantity issue Work together with consultant team to provide good service to customers Communicate with Merchandise vendor for aftersales service

Reporting 

Generating Merchandise sales report according to business requirements

Communication

Communicate with customer for order/policy/daily issues Cross-function communication with Accounting and Finance with high effeciency

Others

Inventory Management

职位要求

College Degree or above 3 years+ experience in Automotive aftermarket industry will be preferred. Excellent communication skills Office Competence, especially Excel

其他信息

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