Order Management Officer

2 months ago


Suzhou, China Philips Full time
Job TitleOrder Management Officer

Job Description

In this role, you have the opportunity to

Manage and monitor healthcare sales orders, not only make sure that all orders can be timely and accurately processed, but also gain high customer satisfaction to support future business growth

You are responsible for    

  • Develop and maintain the relationship with I/E companies, dealers, and endusers.
  • Develop and maintain the relationship with Sales; Factories; F&A; Commercial Admin.; CS
  • Make sure all operation steps are complied with company policies and requirements, able to show evidence in order file if applicable
  • Make sure all key business control points are properly managed with reliable and  practical way of management
  • Get familiar with SAP logic and make sure all system entry are fulfilled correctly
  • Ensure no internal/external audit finding according SOP and WI
  • Ensure no complain from internal entire team  or external endusers for logistic issues

You are a part of

The order management team, report to Sr. Logistic Manager.

To succeed in this role, you should have the following skills and experience

  • Bachelor Degree in Accounting; Economics;  Finance or Business Management
  • 12 Years experience in logistics management is an advantage
  • Good  written and spoken in English and Mandarin
  • Be familiar with MS office (Word, Excel, Powerpoint etc)
  • Familiar with SAP is an advantage
  • High responsiveness
  • Sensitive to the figures
  • Willing to work under pressure
  • Good inter-personal skills

In return, we offer you

A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

Why should you join Philips?

Working at Philips is more than a job. Itâs a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what itâs like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.



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