Advertising Operations Associate

2 weeks ago

Shanghai, Shanghai, China Wayfair Full time

We are seeking an individual who understands how to effectively enact change in a fast-paced and rapidly growing company. The Wayfair Advertising Operations Associate is integral to the success of Wayfair's advertising partners and keeps the trains running on time. You'll grow in a role at the intersection of ecommerce and advertising and help our clients succeed. This role will be based in Shanghai, China.

What You'll Do

Display Operations responsibilities:

  • Be responsible for the creation of digital Display ad campaigns, campaign management, reporting, and billing, working closely with the Display Advertising Operations team based in Boston, US.
  • Work closely with Wayfair's APS (Asia Partner Solutions) Advertising Sales Managers and clients to ensure successful advertising campaigns from start to finish
  • Provide ongoing Display advertising support to APS account teams and advertisers
  • Work with in house Creative teams to build all display ads
  • Monitor the health of client campaigns and work with account teams to improve campaign performance
  • Own end-to-end campaign setup, optimization, reporting, and billing with other internal and external entities including APS account team, APS Advertising sales team, creative, finance,.
  • Partner with billing and collections teams to resolve invoicing issues
  • Drive and protect revenue across platforms through proactive campaign monitoring and quality campaign execution

Program Resources & Analytics Associate

  • Support APS Advertising Sales enablement by owning the creation of advertising training content and supplier-facing collateral (., training materials, one-pagers, su-facing communication), both in English and Mandarin
  • Support Advertising Sales Managers with creation of custom reporting tools and dashboards, working closely with the Analytics team based in Boston, US. Custom reporting tools include Google Looker/Studio, Microsoft Excel, and Salesforce.
  • Work with Ad Sales Managers to support supplier outreach at scale for APS suppliers (., sending comms with WeChat/apps vs. email, drafting comms for APS suppliers)

What You'll Need

  • Extreme attention to detail, strong organizational skills, and desire to exceed client expectations
  • Flexibility to thrive in a fast paced and constantly changing work environment, manage multiple projects and tight deadlines
  • An ability to prioritize across short term and long term goals
  • Strong analytical and data visualization skills.
  • Excellent written and oral communication skills
  • An inherent self starter mentality that excels in a fast paced work environment
  • Advanced Microsoft Office & G-Suite skills, with a particularly strength in Excel/GSheets
  • Enough knowledge of the digital advertising ecosystem to be dangerous.
  • Proficient in English and Mandarin

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at

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