Desktop Support Engineer

a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows ,...

Main Responsibilities:Provide primary and secondary support for customer inquiries.Collaborate with external vendors to address complex AV issues.Ensure prompt updates on problem status and solutions.Keep track of ticket progress for reported incidents.Handle installation, upgrades, and troubleshooting for various operating systems and software.Basic...

The position The position: We are looking for an AV Project Technical Support Engineer in our Shanghai site to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, customer-facing experience, and project management skills. This is an exciting...

Job TitleSenior Analyst – Onsite Technical Support(primary role)Technical Relationship Analyst(secondary role)Business / FunctionMGTI – Service ManagementMGTI – ITS OperationsSegmentOnsite Technology SupportInformation Technology ServicesPosition LocationShanghai, China GlobalPOSITION SUMMARYThe Senior Analyst (SA) function is to provide support to end...

Why join Stryker?We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards –...

It wasn't too long ago that planning a trip to see famous landmarks, wander around vibrant city streets, or relax on beautiful beaches was as easy as a few taps on our phones.At the heart of our work is making global adventures more accessible to everyone. While travel may seem distant right now, we are gearing up for the day when the world is ready to...

What you'll do:This position belongs to a part of global sales and marketing team, responsible for profitable growth of Industry Filtration product lines globally and Secondary product lines regionally on APAC level.A. Supports sales team per company strategic direction and support growth effort in high profit opportunities for target filtration product...

What you'll do:This position belongs to a part of global sales and marketing team, responsible for profitable growth of Industry Filtration product lines globally and Secondary product lines regionally on APAC level.A. Supports sales team per company strategic direction and support growth effort in high profit opportunities for target filtration product...

AS A LEAD TECHNICAL SUPPORT ENGINEER, YOU WILL: Provides advanced product support, and leadership to ensure efficient problem resolution, which includes work on critical/high priority accounts and situations. Identify and resolve product issues as part of an overall effort to provide design, application, technical, and troubleshooting assistance to Emerson...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Req ID:NTT DATA Services is looking for an exceptional Network Support Engineer to join their team in Shanghai, China.Role Responsibilities:- Working in the in-country network operation team.- Handling daily operations on Cisco-based network systems (LAN/WAN/VoIP) independently and collaborating with regional support teams and vendors, which includes: •...

Our solutions play a crucial role in various industries such as electronics, medical research, renewable energy, food production, and infrastructure among others. When you join us, you'll be part of an environment where cutting-edge technologies and sustainable innovations are at the forefront.Embark on this journey with us towards a brighter future.Your...

Description PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

Job Description NTT DATA Services is looking for a Network Support Engineer to join the team in Shanghai, China. If you are an enthusiastic individual who thrives in a dynamic environment, this might be the perfect opportunity for you. Work in-country network operation team. Handle Cisco-based network system operations. Provide support to regional network...

Description PRIMARY RESPONSIBILITY: Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and...

Description Sr. Product Quality Engineer The Role The Logitech Gaming Team is growing. We are seeking a Software Quality Engineer to join our Logitech China Software Tribe. This position, located in Shanghai, focuses on Logitech GHub testing and automation. It is challenging to participate in the full software stack but perform customer-facing...

Requisition #: 13909Our Mission: Powering Innovation That Drives Human AdvancementWhen forward-thinking companies want to test how their revolutionary ideas will perform, they bridge the gap between design and reality with Ansys simulation. For over five decades, Ansys software has empowered innovators in various industries to push boundaries by leveraging...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...

Technical Sales Support EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

Requisition #: 13909 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the...