Customer Service Representative

4 weeks ago


Shanghai, Shanghai, China Dupont Full time

En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores de todo el mundo.


Si deseas ser parte de una empresa multindustrial líder que ofrece soluciones sostenibles que aportan un valor y una finalidad reales, una empresa con espíritu de colaboración en la que se valora la diversidad de pensamiento y donde existe la creencia de que se trabaja mejor cuando se trabaja en equipo, DuPont es tu empresa.


¿POR QUÉ TRABAJAR EN DUPONT?
Nuestro objetivo es empoderar al mundo con innovaciones esenciales para crecer. Trabajamos en cosas que importan.


Tendrás la oportunidad de trazar tu camino, ponerte retos y adquirir nuevas capacidades para desarrollar una carrera profesional gratificante y enriquecedora.

Recompensamos a los empleados con una remuneración competitiva e incentivos para reconocer sus habilidades, competencias y contribuciones a los resultados del negocio.


Vive la experiencia de un entorno colaborativo en el que se celebra el trabajo en equipo con una flexibilidad que mejora el equilibrio y una atmósfera inclusiva que acoge a todos.


Conoce nuestra finalidad y hazla tuya mediante la aportación de innovaciones al mercado para mejorar el mundo, comparte un compromiso con la sostenibilidad para mejorar nuestro planeta y retribuye a las comunidades en las que trabajamos y vivimos.

Provides customer service related to sales, sales promotions, installations and communications.

Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and according to applicable consumer laws.

Customer Service
Responds to customer inquiries and requests, ensuring proper resolution. Assists customers or other departments in processing orders and in the resolution of specific problems and concerns. Investigates customer issues/incidents and has flexibility in negotiating resolutions and/or settlements based on client needs. May require advanced product knowledge.
Entry-level professional with basic knowledge/limited experience in a discipline, performing standard tasks under significant supervision.

  • Has limited work experience and/or requires formal training in theories/concepts within own function.
  • Builds understanding of the organization, processes and customers.
  • Accountable for own contributions.
  • Develops competence by performing structured tasks or assignments.
  • Requires social skills to understand and interact with others on the team.
  • Receives significant instruction, guidance and direction from more senior level roles.
  • Uses prescribed guidelines to resolve standard problems.
Únete a nuestra comunidad de talento para mantenerte conectado con nosotros

DuPont ofrece igualdad de oportunidades.

Se tendrá en consideración a los solicitantes cualificados sin importar la raza, el color de piel, la religión, la religión, el sexo, la orientación sexual, la identidad de género, el estado civil, la nacionalidad, la edad, la condición de veterano, la discapacidad o cualquier otro colectivo protegido.

Si necesita alguna ayuda razonable para buscar o solicitar un puesto, visite nuestra página de accesibilidad para consultar la información de contacto

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