Intern, Brand Management, Focused Service Brands, GCM

4 weeks ago

Shanghai, Shanghai, China Hilton Full time

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The internship is an official program providing practical experience for undergraduates or fresh graduates interested in the Hospitality industry, gaining knowledge and experience in Brand Management, understanding the different brands and functions in turn to ensure the efficiency and success. This role is responsible for supporting the Brand Management of Focused Service brands.

What will I be doing?

As an Intern, Focused Service Brands Brand Management you will be responsible for performing the following tasks to the highest standards:

· Assist with project management responsibilities and integration, including overall project planning with timeline tracking, documents consolidation and integration, meeting arrangement, etc.

· Explore and collect competitors' and partners' news and to conduct monthly reports with confirmed comp set list.

· Digital savvy and strong in simple coding and development for H5 or internal process/dashboard could be preferred.

· Provide administrative support to team's routine report collection and various hotel visiting in Asia Pacific, e.g. itinerary draft, car rental, etc.

· Participate and support in the regular team meetings, and virtual meetings for meeting minutes and key priorities tracking.

· Self-study of learning courses on Hilton University.

· To enhance the office culture by contributing and impacting team member engagement through initiatives, event planning and project management.

An Intern, Brand Support APAC (Openings) serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Language: Chinese & English – work proficiency required.
  • Patient and attention to details.
  • Task oriented, career oriented and committed.
  • Self-motivated, proactive, and driven.
  • Can work accurately and effectively under pressure.
  • Willingness to learn and develop.
  • People oriented individual who is also not afraid to speak up when required.
  • Good time management skills with the ability to multi-task and prioritize work.
  • Adaptable to changes and used to working in a fast-paced environment.
  • Fluent written and verbal communication skills.
  • Able to work well both independently and in a team.
  • Flexible to work beyond/outside official hours in various time zones.
  • High proficiency in Microsoft Word, Outlook, Excel and PowerPoint.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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